Award

IT Support of Hardware and the Provision of Training for Ysgol Clawdd Offa

DENBIGHSHIRE COUNTY COUNCIL

This public procurement record has 2 releases in its history.

Summary of the contracting process

The procurement process managed by Denbighshire County Council focuses on securing IT support and training for Ysgol Clawdd Offa in Prestatyn. Categorised under 'services' with a CPV code of '72610000' for computer support services, this process has progressed to the award stage as of 6th May 2025. Located in Ruthin, Denbighshire County Council, under the contact point of Lisa Rainford, initiated the tender process with the tender period closing on 9th August 2023. The awarded contract commenced with Micro Computer Consultants Limited, as the supplier, signed on 14th September 2023. The contract spans three years, with an extension option up to a maximum of ten years, focusing on regular technical support and training, crucial for implementing digital competency in education.

This tender creates ample opportunity for businesses in the IT service industry, especially those specialising in educational technologies and Apple hardware support. Given the scope, companies that can offer comprehensive IT support, training services, and device management would find this contract highly beneficial for business growth. The winning supplier is expected to provide consistent on-site visits, manage a support desk, and facilitate monthly training sessions, creating a perfect scenario for organisations with expertise in handling educational IT equipment and providing tailored training programs for school staff. This opportunity not only expands market reach but also enhances the supplier's credibility in offering extensive IT support solutions within the educational sector.

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Notice Title

IT Support of Hardware and the Provision of Training for Ysgol Clawdd Offa

Notice Description

Ysgol Clawdd Offa primary school in Prestatyn are looking award a contract for the support of their current hardware and the provision of training on end user devices. The school have recently invested in Apple Hardware and associated peripherals of which they require technical support via weekly site visits, support desk facility, monthly CPD twilight visits for ongoing staff training throughout duration of the contractThe aim of the project is to enable staff members to deliver the school curriculum for the next 3 years to pupils across foundation phase and key stage 2 with digital competency.-The successful supplier will support existing IT equipment on site including but not limited to:Approximately 37 DesktopsApproximately 42 laptopsApproximately 27 netbooksApproximately 250 Apple iPadsApproximately 10 Interactive Screens- The school reserve the right to purchase relevant apps, hardware and peripherals to deliver education up to Key Stage 2 via this contract.- Any new devices are to be initialised, set up with portfolio of useable apps as defined by the school, fully tested and ready to deliver curriculum education within one week following delivery.- Devices are to be supported via monthly site visits and support desk (phone & email) facility.- The supplier will oversee and provide advice on faulty hardware and repairs.- iOS software updates are to be kept up to date. Apps are to be kept current.- Users (teachers) are to be supported via monthly twilight Continuous Professional Development training sessions - 10 per year - for the duration of contract. Teachers are to remain up to date on new apps brought out during duration of contract.- The school requires support from 08:00 to 17:00 Mon to Fri (exc public holidays). Suppliers should confirm their ability to cover these hours and highlight any areas of concern.- Support generally within school day for onsite visits. Training after school (4pm start if possible)The contract will be awarded for a period of 3 years with the option to extend up to a maximum contract duration of 10 years.

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-132661
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=132661
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
S2W Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72610000 - Computer support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 May 20259 months ago
Submission Deadline
9 Aug 2023Expired
Future Notice Date
Not specified
Award Date
14 Sep 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
DENBIGHSHIRE COUNTY COUNCIL
Contact Name
Kate Brookes, Lisa Rainford
Contact Email
Not specified
Contact Phone
+44 1824706705, +44 1824712194

Buyer Location

Locality
DENBIGH
Postcode
LL15 1YN
Post Town
Llandudno
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL33 Conwy and Denbighshire
Delivery Location
Not specified

Local Authority
Denbighshire
Electoral Ward
Ruthin
Westminster Constituency
Clwyd East

Supplier Information

Number of Suppliers
1
Supplier Name

MICRO COMPUTER CONSULTANTS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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