Award

AWARD NOTICE: TrawsCymru Customer Engagement

TRANSPORT FOR WALES

This public procurement record has 2 releases in its history.

Award

17 Oct 2023 at 13:26

S2W Notice - Website Contract Award Notice
Tender

12 Jul 2023 at 15:49

S2W Notice - Website Invitation to Tender Notice
Summary of the contracting process

The Transport for Wales has awarded a contract for TrawsCymru Customer Engagement to Tracsis Transport Consultancy. This service contract involves research, survey, and engagement activities with Traws Cymru bus users to understand their needs. The contract was signed on 29th September 2023. The procurement process was in the "award" stage at the time of this release on 17th October 2023.

The awarded contract presents business growth opportunities for providers of research consultancy, market research, telephone survey, and customer survey services. Businesses experienced in conducting customer satisfaction surveys might find this tender particularly suitable for competing. The procurement method for this contract was "open", and the main procurement category is "services". The contract's location is Pontypridd, CF37 4TH, and the deadline for the tender was on 4th August 2023, with an award period ending on 31st August 2023.

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Notice Information

Notice Title

AWARD NOTICE: TrawsCymru Customer Engagement

Notice Description

CONTRACT AWARD NOTICETraws Cymru is a series of long-distance routes connecting communities across Wales.TfW is looking to appoint an experienced and competent provider that can undertake research, survey and engagement services with Traws Cymru bus users in order to understand the needs of Traws Cymru bus users.Full details can be found in the Specification document in the additional attachments area.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-133156
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=133156
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
S2W Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

73210000 - Research consultancy services

79310000 - Market research services

79311210 - Telephone survey services

79342310 - Customer survey services

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Oct 20232 years ago
Submission Deadline
4 Aug 2023Expired
Future Notice Date
Not specified
Award Date
29 Sep 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR WALES
Contact Name
Huw Thomas
Contact Email
huw.thomas@tfw.wales
Contact Phone
+44 2921673434

Buyer Location

Locality
PONTYPRIDD
Postcode
CF37 4TH
Post Town
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
Not specified
Local Authority
Rhondda Cynon Taf
Electoral Ward
Pontypridd Town
Westminster Constituency
Pontypridd

Supplier Information

Number of Suppliers
1
Supplier Name

TRACSIS TRANSPORT CONSULTANCY

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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