Award

MailMarshal Software and Support

DIGITAL HEALTH AND CARE WALES

This public procurement record has 1 release in its history.

Award

23 Oct 2023 at 00:00

Summary of the contracting process

Digital Health and Care Wales has awarded a contract for MailMarshal Software and Support. The procurement process involved renewing a twelve-month licence for the NHS Wales National Mail filtering and routing application, MailMarshal. Trustwave Limited was the supplier of this large-scale procurement. The procurement method used was a limited procedure without prior publication of a call for competition. The contract was signed on October 3, 2023, with a value of £196,307.14. The buying organisation is based in Cardiff, UK and falls under the Health industry category.

This tender for MailMarshal Software and Support by Digital Health and Care Wales can provide opportunities for businesses that offer specialised software solutions and support services to healthcare organisations. Businesses with experience in providing email security solutions and managing large-scale email systems will be well-suited to compete in this procurement process. As the product is heavily configured to meet specialist requirements, suppliers with a proven track record in customised software solutions can benefit from similar future opportunities in the healthcare sector.

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Notice Title

MailMarshal Software and Support

Notice Description

Digital Health and Care Wales has procured a twelve (12) month renewal of its MailMarshal licence and support for the NHS Wales National Mail filtering and routing application, MailMarshal. The product secures, scans and processes all email in and out of NHS Wales on the perimeter, around fourteen (14) million emails a month.

Lot Information

Lot 1

DHCW has executed an Agreement to renewal the support and maintenance for Trustwave Secure Email Gateway (MailMarshal) Licenses.

Procurement Information

The product has been in use since 2009 and is heavily configured to meet the Authority's specialist requirements. MailMarshall is utilised in many organisations providing groups of rules managed at a national level and applied to all incoming and outgoing messages, as well as providing the option for each organisation to have a separate set of rules applicable to users within the organisation. The MailMarshall product not only offers a mail filtering/hygiene capability but also provides a mail relay for all organisations across NHS Wales. It is essential that this is procured from the vendor (Trustwave) to manage the Authority's specialist configuration needs and support to maintain operational continuity and manage reputational risk for DHCW as the provider of National Services across Wales. In contracting directly with Trustwave, DHCW will also have direct access to the product group, allowing greater influence on the product roadmap and the prioritisation of features that benefit NHS Wales. It also provides access to resources to help take advantage of the advanced features of the platform and deliver greater benefit from the investment.

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-135770
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=135770
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£196,307 £100K-£500K

Notice Dates

Publication Date
23 Oct 20232 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
3 Oct 20232 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
DIGITAL HEALTH AND CARE WALES
Contact Name
Nathan Beynon
Contact Email
nathan.beynon3@wales.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
CARDIFF
Postcode
CF11 9AD
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
TLL Wales

Local Authority
Cardiff
Electoral Ward
Riverside
Westminster Constituency
Cardiff West

Supplier Information

Number of Suppliers
1
Supplier Name

TRUSTWAVE

Further Information

Notice Documents

  • https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=OCT454712
    MailMarshal Software and Support - Digital Health and Care Wales has procured a twelve (12) month renewal of its MailMarshal licence and support for the NHS Wales National Mail filtering and routing application, MailMarshal. The product secures, scans and processes all email in and out of NHS Wales on the perimeter, around fourteen (14) million emails a month.

Open Contracting Data Standard (OCDS)

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