Award

Outsourced IT Support Services

LIFE SCIENCES HUB WALES

This public procurement record has 2 releases in its history.

Award

08 Apr 2024 at 11:23

S2W Notice - Website Contract Award Notice
Tender

19 Jan 2024 at 14:02

S2W Notice - Website Invitation to Tender Notice
Summary of the contracting process

The buying organization, Life Sciences Hub Wales, based in Cardiff, is seeking Outsourced IT Support Services through a tender process. The industry category is services, and the procurement stage is at the award phase. The deadline for submission was on the 16th of February 2024, with the contract being signed on the 28th of March 2024.

This tender presents an opportunity for businesses in IT services, consulting, software development, and support, as well as network management services to compete. The successful supplier will need to possess Cyber Essentials Plus certification and comply with the Data Protection Act 2018. The procurement method is open, and the tender aims to provide a fit-for-purpose IT support service to facilitate Life Sciences Hub Wales' business growth and future requirements.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Outsourced IT Support Services

Notice Description

Life Sciences Hub Wales seeks to procure effective Outsourced IT Support Services provision via a suitably qualified and experienced supplier who will be responsible for installing / implementing, supporting, maintaining, monitoring, and managing an IT infrastructure as part of a comprehensive and fit-for-purpose service that:- is easy to manage and administrate;- is collaborative and communicative;- provides service and contract deliverables quickly and efficiently;- proactively adds value through advice and recommendations to ensure that Life Sciences Hub Wales maintains proportionally effective standards in information / cyber security and data management;- proactively and routinely monitors the Life Sciences Hub Wales network;- provides flexibility to Life Sciences Hub Wales with respect to future requirements and business growth;- is cost-effective from the date of Contract award and as Life Sciences Hub Wales grows; and- manages and/or coordinates with related and relevant third-party providers and vendors, as required in each instance.Life Sciences Hub Wales has limited in-house knowledge and expertise relating to IT matters and is therefore reliant on outsourced expertise; the successful Supplier is expected to operate as an extension to the Life Sciences Hub Wales team, providing timely and expert advice via an open and collaborative working arrangement.Full details of the requirement are provided in the Invitation to Tender document.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-138175
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=138175
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
S2W Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72510000 - Computer-related management services

72511000 - Network management software services

72590000 - Computer-related professional services

72600000 - Computer support and consultancy services

72610000 - Computer support services

72700000 - Computer network services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
8 Apr 20241 years ago
Submission Deadline
16 Feb 2024Expired
Future Notice Date
Not specified
Award Date
28 Mar 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LIFE SCIENCES HUB WALES
Contact Name
Adam James-Price
Contact Email
adam.james-price@lshubwales.com
Contact Phone
+44 2920467030

Buyer Location

Locality
CARDIFF
Postcode
CF10 4PL
Post Town
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
Not specified
Local Authority
Cardiff
Electoral Ward
Butetown
Westminster Constituency
Cardiff South and Penarth

Supplier Information

Number of Suppliers
1
Supplier Name

EXCELLENCE IT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-kuma6s-138175-2024-04-08T11:23:38Z",
    "date": "2024-04-08T11:23:38Z",
    "ocid": "ocds-kuma6s-138175",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-47",
            "name": "Life Sciences Hub Wales",
            "address": {
                "streetAddress": "Operations / Procurement, 3 Assembly Square, Cardiff,",
                "locality": "Cardiff",
                "postalCode": "CF10 4PL"
            },
            "contactPoint": {
                "name": "Adam James-Price",
                "email": "adam.james-price@lshubwales.com",
                "telephone": "+44 2920467030",
                "url": "http://www.lifescienceshubwales.com"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "org-146",
            "name": "Life Sciences Hub Wales",
            "address": {
                "streetAddress": "Operations / Procurement, 3 Assembly Square, Cardiff,",
                "locality": "Cardiff",
                "postalCode": "CF10 4PL"
            },
            "contactPoint": {
                "name": "Adam James-Price",
                "email": "adam.james-price@lshubwales.com",
                "telephone": "+44 2920467030",
                "url": "http://www.lifescienceshubwales.com"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "org-147",
            "name": "Excellence It",
            "address": {
                "streetAddress": "Unit A, 3-4 De Clare Court, 5 Sir Alfred Owen Way,",
                "locality": "Caerphilly",
                "postalCode": "CF833HU"
            },
            "contactPoint": {
                "url": "https://excellence-it.co.uk/"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "name": "Life Sciences Hub Wales",
        "id": "org-146"
    },
    "tender": {
        "id": "ocds-kuma6s-138175-tender-140532",
        "title": "Outsourced IT Support Services",
        "description": "Life Sciences Hub Wales seeks to procure effective Outsourced IT Support Services provision via a suitably qualified and experienced supplier who will be responsible for installing / implementing, supporting, maintaining, monitoring, and managing an IT infrastructure as part of a comprehensive and fit-for-purpose service that:- is easy to manage and administrate;- is collaborative and communicative;- provides service and contract deliverables quickly and efficiently;- proactively adds value through advice and recommendations to ensure that Life Sciences Hub Wales maintains proportionally effective standards in information / cyber security and data management;- proactively and routinely monitors the Life Sciences Hub Wales network;- provides flexibility to Life Sciences Hub Wales with respect to future requirements and business growth;- is cost-effective from the date of Contract award and as Life Sciences Hub Wales grows; and- manages and/or coordinates with related and relevant third-party providers and vendors, as required in each instance.Life Sciences Hub Wales has limited in-house knowledge and expertise relating to IT matters and is therefore reliant on outsourced expertise; the successful Supplier is expected to operate as an extension to the Life Sciences Hub Wales team, providing timely and expert advice via an open and collaborative working arrangement.Full details of the requirement are provided in the Invitation to Tender document.",
        "procurementMethod": "open",
        "mainProcurementCategory": "services",
        "submissionMethodDetails": "https://www.sell2wales.gov.wales",
        "tenderPeriod": {
            "endDate": "2024-02-16T12:00:00Z"
        },
        "eligibilityCriteria": "The successful Supplier must hold current Cyber Essentials Plus certification at the time of Contract award, as a minimum.The successful Supplier must ensure that all elements of service provision, including the application of software, complies with Data Protection Act 2018 (Chapter 2) (UK GDPR).",
        "awardPeriod": {
            "endDate": "2024-03-29T00:00:00Z"
        },
        "documents": [
            {
                "id": "ocds-kuma6s-138175-document-138175-JAN463924-1",
                "title": "Invitation to Tender Document, provides full details of the requirement and award criteria.",
                "url": "https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=JAN463924&idx=1",
                "datePublished": "2024-01-19T14:02:54Z",
                "dateModified": "2024-01-22T13:13:24Z",
                "format": "application/pdf"
            },
            {
                "id": "ocds-kuma6s-138175-document-138175-JAN463924-2",
                "title": "Commercial Response Workbook template - Tenderers must complete and return a Commercial Workbook.",
                "url": "https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=JAN463924&idx=2",
                "datePublished": "2024-01-19T14:02:54Z",
                "dateModified": "2024-01-19T14:02:54Z",
                "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet"
            },
            {
                "id": "ocds-kuma6s-138175-document-138175-JAN463924-3",
                "title": "Qualification Questionnaire. Template for completion and return, as per the Invitation to Tender.",
                "url": "https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=JAN463924&idx=3",
                "datePublished": "2024-01-19T14:02:55Z",
                "dateModified": "2024-01-19T14:02:55Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "ocds-kuma6s-138175-document-138175-JAN463924-4",
                "title": "Invitation to Tender Document, provides full details of the requirement and award criteria (v2)",
                "url": "https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=JAN463924&idx=4",
                "datePublished": "2024-01-22T13:13:24Z",
                "dateModified": "2024-01-24T09:41:47Z",
                "format": "application/pdf"
            },
            {
                "id": "ocds-kuma6s-138175-document-138175-JAN463924-5",
                "title": "The first iteration (v1) of the ITT Clarification Schedule, provides clarity re v2 of the ITT doc.",
                "url": "https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=JAN463924&idx=5",
                "datePublished": "2024-01-22T13:14:47Z",
                "dateModified": "2024-01-22T13:14:47Z",
                "format": "application/pdf"
            },
            {
                "id": "ocds-kuma6s-138175-document-138175-JAN463924-6",
                "title": "Invitation to Tender Document, provides full details of the requirement and award criteria (v2)",
                "url": "https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=JAN463924&idx=6",
                "datePublished": "2024-01-24T09:41:47Z",
                "dateModified": "2024-01-24T09:41:47Z",
                "format": "application/pdf"
            },
            {
                "id": "ocds-kuma6s-138175-document-138175-JAN463924-7",
                "title": "The first iteration (v1) of the ITT Clarification Schedule, provides clarity re tender site visits.",
                "url": "https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=JAN463924&idx=7",
                "datePublished": "2024-01-29T09:57:16Z",
                "dateModified": "2024-01-31T09:25:39Z",
                "format": "application/pdf"
            },
            {
                "id": "ocds-kuma6s-138175-document-138175-JAN463924-8",
                "title": "The first iteration (v1) of the ITT Clarification Schedule, provides clarity re tender site visits.",
                "url": "https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=JAN463924&idx=8",
                "datePublished": "2024-01-31T09:25:39Z",
                "dateModified": "2024-01-31T09:25:39Z",
                "format": "application/pdf"
            },
            {
                "id": "ocds-kuma6s-138175-document-138175-JAN463924-9",
                "title": "The third iteration (v3) of the ITT Clarification Schedule.",
                "url": "https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=JAN463924&idx=9",
                "datePublished": "2024-02-07T17:05:08Z",
                "dateModified": "2024-02-08T10:51:53Z",
                "format": "application/pdf"
            },
            {
                "id": "ocds-kuma6s-138175-document-138175-JAN463924-10",
                "title": "The third iteration (v3) of the Clarification Schedule, now with description of rack diagram (Q9)",
                "url": "https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=JAN463924&idx=10",
                "datePublished": "2024-02-08T10:51:53Z",
                "dateModified": "2024-02-08T10:51:53Z",
                "format": "application/pdf"
            },
            {
                "id": "ocds-kuma6s-138175-document-138175-JAN463924-11",
                "title": "The fourth iteration (v4) of the Clarification Schedule.",
                "url": "https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=JAN463924&idx=11",
                "datePublished": "2024-02-09T17:03:47Z",
                "dateModified": "2024-02-09T17:03:47Z",
                "format": "application/pdf"
            },
            {
                "id": "ocds-kuma6s-138175-document-138175-JAN463924-12",
                "title": "The fifth iteration (v5) of the Clarification Schedule.",
                "url": "https://www.sell2wales.gov.wales/Notice/Download/DocumentDownload.aspx?id=JAN463924&idx=12",
                "datePublished": "2024-02-13T11:22:58Z",
                "dateModified": "2024-02-13T11:22:58Z",
                "format": "application/pdf"
            }
        ],
        "communication": {
            "atypicalToolUrl": "https://www.sell2wales.gov.wales"
        },
        "additionalClassifications": [
            {
                "id": "72000000",
                "description": "IT services: consulting, software development, Internet and support",
                "scheme": "CPV"
            },
            {
                "id": "72510000",
                "description": "Computer-related management services",
                "scheme": "CPV"
            },
            {
                "id": "72511000",
                "description": "Network management software services",
                "scheme": "CPV"
            },
            {
                "id": "72590000",
                "description": "Computer-related professional services",
                "scheme": "CPV"
            },
            {
                "id": "72600000",
                "description": "Computer support and consultancy services",
                "scheme": "CPV"
            },
            {
                "id": "72610000",
                "description": "Computer support services",
                "scheme": "CPV"
            },
            {
                "id": "72700000",
                "description": "Computer network services",
                "scheme": "CPV"
            }
        ]
    },
    "noticetype": "S2W Notice - Website Contract Award Notice",
    "awards": [
        {
            "id": "ocds-kuma6s-138175-award-140532-111",
            "suppliers": [
                {
                    "id": "org-147",
                    "name": "Excellence It"
                }
            ],
            "items": [
                {
                    "id": "ocds-kuma6s-138175-awarditem-140532-111"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "ocds-kuma6s-138175-award-140532-111",
            "awardID": "ocds-kuma6s-138175-award-140532-111",
            "status": "active",
            "dateSigned": "2024-03-28T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "ocds-kuma6s-138175-bidsstatistic-140532-111",
                "measure": "bids",
                "value": 5
            }
        ]
    }
}