Notice Information
Notice Title
HDD-DCO-23-68 Freshservice Licences
Notice Description
Hywel Dda Health Board ("HDUHB") has awarded a contract for the provision of Freshservice licences across the Health Board. This contract is a renewal to provide the Digital Services team with access to their Information Technology Service Management (ITSM) toolset platform. The requirement is utilised to actively manage all the Health Boards Information Technology (IT) operations including service desk, incidents and asset management. The platform is essential for the Digital Service team to ensure compliance with normal industry practice and without they will have no system to manage their IT operations including managing calls, resolving incidents and managing IT assess and infrastructure. This would significantly impact the digital service provision within the Health Board.The Shared Business Services ("SBS") Digital Workplace Solutions framework agreement (SBS/19/AB/WAB/9411) Provides a compliant route to market for the procurement of full end-to-end IT solutions, and individual elements of IT solutions. The digital framework can ensure delivery of effective consumer-oriented technologies that meet your requirements across a range of IT infrastructure areas.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-kuma6s-140853
- Publication Source
- Sell2Wales
- Latest Notice
- https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=140853
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- S2W Notice - Website Contract Award Notice
- Procurement Type
- Framework
- Procurement Category
- Goods
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48213000 - Operating system enhancement software package
48218000 - License management software package
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £138,192 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 19 Apr 20241 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 27 Mar 20241 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Not Specified
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES
- Contact Name
- Josh Wood
- Contact Email
- josh.wood@wales.nhs.uk
- Contact Phone
- +44 1633831530
Buyer Location
- Locality
- CARMARTHEN
- Postcode
- SA31 3BB
- Post Town
- Swansea
- Country
- Wales
-
- Major Region (ITL 1)
- TLL Wales
- Basic Region (ITL 2)
- TLL4 Mid and South West Wales
- Small Region (ITL 3)
- TLL42 South West Wales
- Delivery Location
- Not specified
-
- Local Authority
- Carmarthenshire
- Electoral Ward
- Carmarthen Town West
- Westminster Constituency
- Caerfyrddin
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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