Award

Microsoft Dynamics 365 Customer Relationship Management (D365 CRM) System

WELSH REVENUE AUTHORITY

  • Contract Timeline

    Publication Date

    2nd October 2024 16:20:42 PM

  • Contract Summary

    This contract is for development and customisation of the WRA’s Microsoft Dynamics 365 Customer Relationship Management (D365 CRM) system to enhance our operational processes and customer engagement around unauthorised disposals.

  • Contract Details

    Open Contracting ID

    ocds-kuma6s-143880

    Publication Source

    Sell2Wales

    Procurement Stage

    Award

    Procurement Method

    N/A

    Procurement Method Details

    N/A

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    72000000

    CPV Division(s)

    72 - IT services: consulting, software development, Internet and support

  • Awarding Authority

    WELSH REVENUE AUTHORITY

    Buyer Name

    Matthew Gregory

    Buyer Email

    Buyer Phone

    +44 03000254761

    Buyer Address

    Welsh Government, Rhydycar Business Park,

    Merthyr Tydfil

    CF48 1UZ

  • Awarded Supplier(s)

    Supplier Name(s)

    STABLE RESOURCES LTD


Tender

Microsoft Dynamics 365 Customer Relationship Management (D365 CRM) System

WELSH REVENUE AUTHORITY

  • Contract Timeline

    Publication Date

    16th August 2024 14:44:25 PM

    Tender Deadline

    3rd September 2024 12:00:00 PM   Expired

  • Contract Summary

    We seek proposals for the development and customisation of the WRA’s Microsoft Dynamics 365 Customer Relationship Management (D365 CRM) system to enhance our operational processes and customer engagement around unauthorised disposals.NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=143880.The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. This contract will be let on Welsh Revenue Authority standard Terms and conditions for Services Contract which are attached to this notice.(WA Ref:143880)Download the copy of the online SPD document here (to be completed online through postbox submission): https://www.sell2wales.gov.wales/ESPD/ESPD_Download.aspx?id=143880The buyer considers that this contract is suitable for consortia bidding.

  • Contract Details

    Open Contracting ID

    ocds-kuma6s-143880

    Publication Source

    Sell2Wales

    Procurement Stage

    Tender

    Procurement Method

    Open

    Procurement Method Details

    N/A

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    72000000

    CPV Division(s)

    72 - IT services: consulting, software development, Internet and support

  • Awarding Authority

    WELSH REVENUE AUTHORITY

    Buyer Name

    Matthew Gregory

    Buyer Email

    Buyer Phone

    +44 03000254761

    Buyer Address

    Welsh Government, Rhydycar Business Park,

    Merthyr Tydfil

    CF48 1UZ