Award

Dynamics 365 Finance & Operations Property Management Add-on/Integration

TRANSPORT FOR WALES

This public procurement record has 2 releases in its history.

Award

07 May 2025 at 00:00

Tender

01 Oct 2024 at 00:00

Summary of the contracting process

The procurement process, led by Transport for Wales, involved procuring a Dynamics 365 Finance & Operations Property Management Add-on/Integration. The process, concluded with a contract awarded to SIS GLOBAL LIMITED, falls under the public transport industry category, specifically targeting the transportation and goods sector in the UK, particularly in the UKL region. The process followed an open procedure method, transitioning from tender to award stages with significant milestones, including tender closure on 30th October 2024 and contract signing on 4th April 2025, valued at approximately GBP 245,910.72.

This tender represents a lucrative opportunity for businesses specialising in Microsoft Dynamics 365 solutions, particularly those experienced in property management software integrations. SMEs that are Microsoft-approved partners with capabilities in implementing and maintaining digital solutions for public transport organisations stand to benefit significantly, as the project requires in-depth interface development to enhance operational and financial workflows. The contract promises not only immediate business growth but also potential longer-term engagements, given the possible contract extensions.

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Notice Title

Dynamics 365 Finance & Operations Property Management Add-on/Integration

Notice Description

TfW is looking to onboard a property management add on which can be implemented alongside Dynamics 365 to deliver all property managements functions currently carried out by a 3rd Party provider. This will ensure complete control of end-to-end processes compared to previous years of outsourcing services. TfW are looking to procure the services of a company who can support the implementation and maintenance of the add-on and align its functions to integrate our operational to finance processes with the current TfW D365 F&O instance (environments).

Lot Information

Lot 1

Full details of the requirement available in the tender documentation. TfW are looking for an experienced Microsoft approved add on partner to implement a Property Management add-on alongside their Dynamics 365 F&O system that meets the following requirements: Operational Requirements Solution must have: Add and manage tenant records Ability to raise core invoices Ability to review historic data per property to include tenant payment history, passed events and lease details Ability to handle renewal information. Ad hoc Billing availability, for example ability for on-off charges and manual inputs. Manage events for rent reviews and lease expiries and break options. Payment capabilities for headlease rents and other charges. Ability to view a summary of terms and conditions per agreement and tenant. Portfolio growth ability over time. Visibility to view property / unit / lease history and tenant information. Task functionality to notify surveyors of required tasks. Track overdue and time critical events to ensure they are monitored, this can be managed through a task highlight on the dashboard and a notification sent out to the surveyor. Must have clear and fully integrated interface with Dynamics 365 Finance and Operations. Recurrence cycle of each contract. Manual and Automated capabilities need to be available for billing. Ability to charge tenant for dilapidations. Upload capability for statutory inspection results or energy performance certificates. One stop Tennant view with an overview of key details, events, lease terms and relevant supplier links. Provisions made for 15 - 20 operational users. Be a Microsoft approved add-on partner. Solution should have: Station breakdown structure/floor plans with detail needs to be available as live data. Mobile /Tablet app or availability to view and update while on site, offline functionality would be desirable. Finance Requirements Solution must have: Ability to interface with TfW's Dynamics F&O system to produce core accounting reports such as Aged Debtors, Revenue recognition, etc. Interlink easily with treasury function to ensure streamlines approach to cash collection. Accounting to Project ledger & General Ledger - impacts financial statements. Automated and Manual invoice capabilities. Ability to handle consolidated invoices. Direct Debit capabilities. Deposit record keeping. Dunning letter and chasing capabilities. Must support IFRS, and specifically IFRS 16. Manage invoices, calculate revenue, expenses. Matching rent collections to the accounts receivable invoices. Financial Dimensions Core finance - Accounts receivable, accounts payables recharges, etc. Support credit control. (credit limits and credit holds) Accounting Standards Compliance. Interest rates and Charges for Late payments. Provisions made for 5 - 10 finance team users. Support and interface to ensure bank reconciliation. Testing and Implementation of the Real Estate Management module. Data migration from current system into new module. Security roles to be tested and implemented. Azure Dev Ops (ADO) processes for deployment. Upgrades to be in line with Microsoft release waves and schedules. The ability to archive data in line with the TfW retention policy. The supplier would need to complete the implementation / testing / staff training of the Property Management function ready for handover to TfW by 1st April 2025 at the latest. The successful supplier will build and implement a system that satisfies the following non-functional requirements (please see ITT Volume 3 for full detailed non-functional scope) . eTender Wales reference: project_57382 and itt_113362.

Renewal: Option to extend for up to two periods of 12 months each.

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-144916
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=144916
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

48100000 - Industry specific software package

48430000 - Inventory management software package

48440000 - Financial analysis and accounting software package

48445000 - Customer Relation Management software package

48900000 - Miscellaneous software package and computer systems

72000000 - IT services: consulting, software development, Internet and support

72200000 - Software programming and consultancy services

72210000 - Programming services of packaged software products

72212100 - Industry specific software development services

72212451 - Enterprise resource planning software development services

72227000 - Software integration consultancy services

72254000 - Software testing

72261000 - Software support services

72263000 - Software implementation services

72265000 - Software configuration services

72267000 - Software maintenance and repair services

72267100 - Maintenance of information technology software

Notice Value(s)

Tender Value
£300,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£245,910 £100K-£500K

Notice Dates

Publication Date
7 May 20259 months ago
Submission Deadline
30 Oct 2024Expired
Future Notice Date
Not specified
Award Date
4 Apr 202510 months ago
Contract Period
Not specified - Not specified
Recurrence
A new procurement shall not take place until the initial term and potentially the optional extensions. this will be a three year initial term with the option to extend for up to two periods of 12 months each.

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR WALES
Contact Name
Not specified
Contact Email
procurement@tfw.wales
Contact Phone
+44 2921673434

Buyer Location

Locality
PONTYPRIDD
Postcode
CF37 4TH
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
TLL Wales

Local Authority
Rhondda Cynon Taf
Electoral Ward
Pontypridd Town
Westminster Constituency
Pontypridd

Supplier Information

Number of Suppliers
1
Supplier Name

SIS GLOBAL

Further Information

Notice Documents

  • https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=OCT491570
    Dynamics 365 Finance & Operations Property Management Add-on/Integration - TfW is looking to onboard a property management add on which can be implemented alongside Dynamics 365 to deliver all property managements functions currently carried out by a 3rd Party provider. This will ensure complete control of end-to-end processes compared to previous years of outsourcing services. TfW are looking to procure the services of a company who can support the implementation and maintenance of the add-on and align its functions to integrate our operational to finance processes with the current TfW D365 F&O instance (environments).
  • https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=MAY509595
    Dynamics 365 Finance & Operations Property Management Add-on/Integration - TfW is looking to onboard a property management add on which can be implemented alongside Dynamics 365 to deliver all property managements functions currently carried out by a 3rd Party provider. This will ensure complete control of end-to-end processes compared to previous years of outsourcing services. TfW are looking to procure the services of a company who can support the implementation and maintenance of the add-on and align its functions to integrate our operational to finance processes with the current TfW D365 F&O instance (environments).

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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