Notice Information
Notice Title
Customer Satisfaction Survey of the Business Wales Service
Notice Description
Business Wales is the Welsh Government's bilingual business support service and is the key delivery mechanism for supporting Micro Businesses and SMEs in Wales. This contract is for the delivery a customer satisfaction survey to be carried out with those business Wales Clients who have accessed the service in the previous 6 months. Each survey will consist of 300 interviews and be undertaken at 6 monthly intervals.The contract will run for an initial 12 month period with the option to extend, on an annual basis, for two further 12 month periods and, if required, a final 4 month extension period.It is anticipated that the contract will begin in December 2024 and come to an end in March 2028.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-kuma6s-145174
- Publication Source
- Sell2Wales
- Latest Notice
- https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145174
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- S2W Notice - Website Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
73 - Research and development services and related consultancy services
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
73000000 - Research and development services and related consultancy services
73110000 - Research services
73200000 - Research and development consultancy services
73210000 - Research consultancy services
79310000 - Market research services
79311400 - Economic research services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 27 Jan 20251 years ago
- Submission Deadline
- 13 Nov 2024Expired
- Future Notice Date
- Not specified
- Award Date
- 22 Jan 20251 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Not Specified
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- LLYWODRAETH CYMRU / WELSH GOVERNMENT
- Contact Name
- James Roberts, Phil Nelson
- Contact Email
- james.roberts@gov.wales
- Contact Phone
- +44 3000257095
Buyer Location
- Locality
- CAERDYDD / CARDIFF
- Postcode
- CF10 3NQ
- Post Town
- Cardiff
- Country
- Wales
-
- Major Region (ITL 1)
- TLL Wales
- Basic Region (ITL 2)
- TLL5 South East Wales
- Small Region (ITL 3)
- TLL52 Cardiff and Vale of Glamorgan
- Delivery Location
- Not specified
-
- Local Authority
- Cardiff
- Electoral Ward
- Cathays
- Westminster Constituency
- Cardiff South and Penarth
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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