Award

Charitable CRM System

NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)

This public procurement record has 1 release in its history.

Summary of the contracting process

NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, has awarded a contract for a Charitable Customer Relationship Management (CRM) system. The project falls under the industry category of Information Technology Services (CPV code 72222300) and is located in Cardiff. The award, dated 11th October 2024, marks the transition from the tender stage to the award stage of the procurement process. The contract, which is worth £100,000, was signed on 5th September 2024 and will run until 31st January 2026, with an option to extend until 31st July 2029. This procurement aims to streamline administrative tasks and incorporate integrated lottery and raffle modules, all while maintaining compliance with the Gambling Commission's licensing requirements.

This tender presents a significant opportunity for businesses specialising in IT services, particularly those experienced with CRM systems and the charity sector, to collaborate with NHS Wales. Companies that can offer robust CRM solutions equipped with analytical, reporting, and automation features would be particularly well-suited. The successful fulfilment of this contract not only provides immediate financial benefits but also boosts potential future contracts through proven capability and reliability in handling regulatory-compliant solutions for healthcare-related charities. Businesses aiming for growth and recognition in providing specialised IT services to public sector clients should find this contract highly advantageous.

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Notice Title

Charitable CRM System

Notice Description

A Customer Relationship Management (CRM) system is an essential tool for many charities. It brings together all a charity's relationships into one place, with features for analysis, reporting, and automation.Cardiff and Vale UHB's Health Charity has a requirement for a Charitable CRM System as their annual income has reached a certain threshold which means a licence from the Gambling Commission is essential to continue to operate.The awarded platform will simplify administrative tasks, provide fully integrated lottery and raffle modules whilst being fully licenced and regulated by the Gambling Commission.The contract is awarded until the 31st January 2026 with an option to extend up to the 31st July 2029.

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-145201
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145201
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
S2W Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£100,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
11 Oct 20241 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
5 Sep 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)
Contact Name
Cwm Taf Morgannwg Univeristy Health Board
Contact Email
Not specified
Contact Phone
+44 1443848585

Buyer Location

Locality
CARDIFF
Postcode
CF15 7QZ
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
Not specified

Local Authority
Rhondda Cynon Taf
Electoral Ward
Taff's Well
Westminster Constituency
Cardiff North

Supplier Information

Number of Suppliers
1
Supplier Name

CMAC COMPUTER SYSTEMS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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