Award

Victim Insight Surveys

POLICE AND CRIME COMMISSIONER FOR DYFED-POWYS

This public procurement record has 2 releases in its history.

Summary of the contracting process

The Police and Crime Commissioner for Dyfed-Powys has awarded a contract for Victim Insight Surveys to Opinion Research Services Limited. This contract involves conducting victim and public surveys to monitor compliance with the Victims' Code, inform service delivery practices, and assist with commissioning support services. The contract, valued at £159,145, was signed on 20th January 2025, following a tender process that concluded on 31st October 2024. The procurement falls under the services category, specifically telephone survey services, and pertains to the region of Carmarthen, West Glamorgan.

This tender offers significant opportunities for businesses specialising in survey services, particularly those with experience in providing bilingual service delivery. Companies that can offer comprehensive insights into victims' experiences and public opinion will find this contract particularly beneficial, as it aids in compliance with statutory obligations and enhances service delivery. This contract is suitable for consortia, providing a lucrative opportunity for businesses looking to expand their operations in the public sector and contribute to the well-being of the community.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Victim Insight Surveys

Notice Description

Heddlu Dyfed Powys Police are seeking a suitable provider to undertake all of their victim and public surveys whilst offering a fully bilingual service, and to inform the force on victims' experiences. This will enable the Force to monitor compliance with the Victims' Code, inform service delivery practice, discharge statutory obligations set by the Home Office, and will assist with the commissioning of appropriate support services.

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-145711
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145711
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
S2W Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79311210 - Telephone survey services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£159,145 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Mar 202511 months ago
Submission Deadline
29 Nov 2024Expired
Future Notice Date
Not specified
Award Date
20 Jan 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
POLICE AND CRIME COMMISSIONER FOR DYFED-POWYS
Contact Name
Faye Ryan
Contact Email
Not specified
Contact Phone
+44 1267226540

Buyer Location

Locality
CARMARTHEN
Postcode
SA31 2PF
Post Town
Swansea
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL42 South West Wales
Delivery Location
Not specified

Local Authority
Carmarthenshire
Electoral Ward
Llangunnor
Westminster Constituency
Caerfyrddin

Supplier Information

Number of Suppliers
1
Supplier Name

OPINION RESEARCH SERVICES

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-kuma6s-145711-2025-03-24T14:07:33Z",
    "date": "2025-03-24T14:07:33Z",
    "ocid": "ocds-kuma6s-145711",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-1",
            "name": "Police and Crime Commissioner for Dyfed-Powys",
            "address": {
                "streetAddress": "Police Headquarters, PO Box 99, Llangunnor,",
                "locality": "Carmarthen",
                "postalCode": "SA31 2PF"
            },
            "contactPoint": {
                "name": "Faye Ryan",
                "telephone": "+44 1267226540",
                "url": "http://www.dyfed-powys.police.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law",
                        "scheme": "TED_CA_TYPE"
                    }
                ]
            }
        },
        {
            "id": "org-50",
            "name": "Police and Crime Commissioner for Dyfed-Powys",
            "address": {
                "streetAddress": "Police Headquarters, PO Box 99, Llangunnor,",
                "locality": "Carmarthen",
                "postalCode": "SA31 2PF"
            },
            "contactPoint": {
                "name": "Faye Ryan",
                "telephone": "+44 1267226540",
                "url": "http://www.dyfed-powys.police.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "org-51",
            "name": "Opinion Research Services Limited",
            "address": {
                "streetAddress": "The Strand, Swansea,",
                "locality": "West Glamorgan",
                "postalCode": "SA11AF"
            },
            "contactPoint": {
                "url": "http://www.ors.org.uk"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "name": "Police and Crime Commissioner for Dyfed-Powys",
        "id": "org-50"
    },
    "tender": {
        "id": "ocds-kuma6s-145711-tender-149306",
        "title": "Victim Insight Surveys",
        "description": "Heddlu Dyfed Powys Police are seeking a suitable provider to undertake all of their victim and public surveys whilst offering a fully bilingual service, and to inform the force on victims' experiences. This will enable the Force to monitor compliance with the Victims' Code, inform service delivery practice, discharge statutory obligations set by the Home Office, and will assist with the commissioning of appropriate support services.",
        "procurementMethod": "open",
        "mainProcurementCategory": "services",
        "submissionMethodDetails": "https://etenderwales.bravosolution.co.uk/home.html",
        "tenderPeriod": {
            "endDate": "2024-11-29T14:00:00Z"
        },
        "eligibilityCriteria": "As per tender documents",
        "awardPeriod": {
            "endDate": "2025-01-24T00:00:00Z"
        },
        "communication": {
            "atypicalToolUrl": "https://etenderwales.bravosolution.co.uk/home.html"
        },
        "additionalClassifications": [
            {
                "id": "79311210",
                "description": "Telephone survey services",
                "scheme": "CPV"
            }
        ]
    },
    "noticetype": "S2W Notice - Website Contract Award Notice",
    "awards": [
        {
            "id": "ocds-kuma6s-145711-award-149306-37",
            "value": {
                "amount": 159145,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "org-51",
                    "name": "Opinion Research Services Limited"
                }
            ],
            "items": [
                {
                    "id": "ocds-kuma6s-145711-awarditem-149306-37"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "ocds-kuma6s-145711-award-149306-37",
            "awardID": "ocds-kuma6s-145711-award-149306-37",
            "status": "active",
            "dateSigned": "2025-01-20T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "ocds-kuma6s-145711-bidsstatistic-149306-37",
                "measure": "bids",
                "value": 2
            }
        ]
    }
}