Award

Video Consultation Platform

NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)

This public procurement record has 1 release in its history.

Award

07 Nov 2024 at 00:00

Summary of the contracting process

The NHS Wales Shared Services Partnership - Procurement Services, hosted by Velindre University NHS Trust, has completed the procurement process for a "Video Consultation Platform." The tender was classified under the Health industry category and implemented in Cardiff, UK. The contract was awarded on 1st November 2024 and will come into effect on 1st April 2025. The restricted procedure procurement method was used, aiming to renew and enhance the video consultation capabilities established during the Covid-19 pandemic. This service currently handles approximately 400 patient appointments weekly, significantly modernising the Health Board's service delivery.

This contract presents significant business growth opportunities, primarily for technology firms specialising in telehealth platforms. Companies like T-Pro, the successful supplier for this tender, which provide scalable and flexible telehealth solutions, would be well-suited for such contracts. The procurement aimed at ensuring high-quality (60%) and cost-effective (40%) service delivery, indicating a preference for suppliers who can balance quality with cost efficiency. Businesses that can offer innovative, reliable, and scalable telehealth solutions will find ample opportunities in similar tenders aimed at advancing digital health services across the NHS.

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Notice Title

Video Consultation Platform

Notice Description

The Video Consultations Programme started in April 2020 during the Covid-19 Pandemic. Video Consultations are core to the modernisation of the Health Board's service, as well as supporting a more cost effective service delivery. The Health Board currently undertakes c400 patient appointments per week and a contract renewal is required for the 1st April 2025.

Lot Information

Lot 1

The video consultation platform enables the clinician to conduct live one-to-one and group (e.g. up to 250-300 people) video calls that can be ad hoc or scheduled in advance with the patient. The platform allows the patient to have a clinical discussion and review from the comfort of their own home or at any location or via any device that has an internet connection (e.g. mobile phone, tablet, laptop or desktop computer).

Options: The Health Board will be able to increase licences as and when required within the contract term.

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-145872
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=145872
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£200,000 £100K-£500K

Notice Dates

Publication Date
7 Nov 20241 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Nov 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)
Contact Name
Not specified
Contact Email
fern.rideout@wales.nhs.uk
Contact Phone
+44 1443848585

Buyer Location

Locality
CARDIFF
Postcode
CF15 7QZ
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
TLL22 Cardiff and Vale of Glamorgan

Local Authority
Rhondda Cynon Taf
Electoral Ward
Taff's Well
Westminster Constituency
Cardiff North

Supplier Information

Number of Suppliers
1
Supplier Name

T-PRO

Further Information

Notice Documents

  • https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=NOV494382
    Video Consultation Platform - The Video Consultations Programme started in April 2020 during the Covid-19 Pandemic. Video Consultations are core to the modernisation of the Health Board's service, as well as supporting a more cost effective service delivery. The Health Board currently undertakes c400 patient appointments per week and a contract renewal is required for the 1st April 2025.

Open Contracting Data Standard (OCDS)

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