Award

Uniform Software Maintenance and Upgrade Service

CAERPHILLY COUNTY BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Summary of the contracting process

Caerphilly County Borough Council has awarded a contract for the maintenance and upgrade of the Uniform Software system, classified under information technology services. This direct award call off process was conducted using the Crown Commercial Services (CCS) Vertical Application Software (VAS) Framework RM6259. The procurement process is currently at the Award stage, with the contract signed on 24th March 2025. The procurement services are managed from Penallta House, Tredomen Park, Ystrad Mynach, Hengoed, with the key contact being Jessica Thomas.

This tender presents substantial opportunities for companies involved in software maintenance and IT services. Businesses specialising in enterprise workflow and case management software would find this contract particularly fitting given the specified capabilities of the Uniform Software system. The utilisation of advanced tools for workload management and performance monitoring suggests a robust system in place, ideal for companies looking to enhance their portfolio with such projects. Idox Software Ltd, the awarded supplier based in Woking, demonstrates the Council's focus on reliable and capable partners. Businesses aiming to partner in similar frameworks might find this contract attractive for showcasing their expertise in IT service solutions.

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Notice Title

Uniform Software Maintenance and Upgrade Service

Notice Description

Award of contract following a direct award call off process being undertaken for the maintenance and upgrade of Uniform Software from Crown Commercial Services (CCS) Vertical Application Software (VAS) Framework RM6259.The system has embedded and configurable workflow management capabilities (Enterprise), refined through ongoing business process review, which drives individual caseload management and performance, through a traffic light system which identifies key tasks and miles stones and targets. It also incorporates powerful tools that enable managers to visually assess individual officer workloads and performance, allocate and reallocate cases and identify performance issues using live data.

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-149323
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=149323
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
S2W Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Mar 202511 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Mar 202511 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
CAERPHILLY COUNTY BOROUGH COUNCIL
Contact Name
Rhys James
Contact Email
jamesrm1@caerphilly.gov.uk
Contact Phone
+44 1443863062

Buyer Location

Locality
HENGOED
Postcode
CF82 7PG
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL53 Gwent Valleys
Delivery Location
Not specified

Local Authority
Caerphilly
Electoral Ward
Ystrad Mynach
Westminster Constituency
Caerphilly

Supplier Information

Number of Suppliers
1
Supplier Name

IDOX SOFTWARE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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