Award

XPorter & XClean Synbiotix Licencing, Support and Maintenance

NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES

This public procurement record has 1 release in its history.

Award

10 Apr 2025 at 11:27

S2W Notice - Website Contract Award Notice
Summary of the contracting process

NHS Wales Shared Services Partnership-Procurement Services has awarded a contract for the renewal of XPorter & XClean Synbiotix Licencing, Support and Maintenance to Softcat Plc. The contract supports the Hywel Dda University Health Board in Carmarthen and falls under the industry category of "Operating system enhancement software package" (CPV code 48213000). This procurement process is at the award stage, with the contract having been signed on 31 March 2025. The procurement was conducted under the National Procurement Service (NPS) IT Products and Services framework agreement, ensuring compliance with UK/EU procurement legislation and sourcing through a provider linked to the Welsh economy.

This tender offers significant opportunities for businesses specialising in software licencing, support and maintenance services, especially those with experience in healthcare settings. It opens doors for companies that can provide robust solutions for management, auditing tools, and compliance with NHS Cleaning Standards. Businesses that offer design, integration, asset management, and training services, particularly within the realm of IT Products and Services, stand to benefit greatly from this and similar opportunities under the NPS framework.

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Notice Information

Notice Title

XPorter & XClean Synbiotix Licencing, Support and Maintenance

Notice Description

Hywel Dda University Health Board (HDUHB) have awarded a contract for the renewal of their XPorter and XClean Synbiotix Licencing, Support and Maintenance modules formerly known as the Helpdesk and Domestic Monitoring modules respectively.The XPorter module is utilised for the management of porters and domestic staff and allows tasks to be efficiently logged via clinical teams and to then be auto dispatched to a porter's handheld device electronically.The XClean module acts as an auditing tool to ensure that the health board environment is maintained in line with NHS Wales Cleaning Standards. The system is supported by an online dashboard which displays results against targets, highlighting areas of concern, as well as a report suite.The National Procurement Service (NPS) IT Products and Services (ii) framework agreement (NPS-ICT-0094-19) under Lot Three (3) Licencing and Subscriptions is compliant with UK/EU procurement legislation and provides a provides a compliant route to source software, licencing and cloud services/products including open source or off the shelf, along with associated services, such as design, integration, asset management and training. The framework included several potential providers who have achieved inclusion on the framework following a qualification process and the Health Board approached a provider with links to the Welsh Economy.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-149840
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=149840
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
S2W Notice - Website Contract Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48213000 - Operating system enhancement software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£163,681 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Apr 202510 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Mar 202510 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES
Contact Name
Josh Wood
Contact Email
josh.wood@wales.nhs.uk
Contact Phone
+44 1633831530

Buyer Location

Locality
CARMARTHEN
Postcode
SA31 3BB
Post Town
Swansea
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL42 South West Wales
Delivery Location
Not specified
Local Authority
Carmarthenshire
Electoral Ward
Carmarthen Town West
Westminster Constituency
Caerfyrddin

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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