XPorter & XClean Synbiotix Licencing, Support and Maintenance

Contract Timeline

Publication Date

10th April 2025 11:27:57 AM

Contract Summary

Hywel Dda University Health Board (HDUHB) have awarded a contract for the renewal of their XPorter and XClean Synbiotix Licencing, Support and Maintenance modules formerly known as the Helpdesk and Domestic Monitoring modules respectively.The XPorter module is utilised for the management of porters and domestic staff and allows tasks to be efficiently logged via clinical teams and to then be auto dispatched to a porter’s handheld device electronically.The XClean module acts as an auditing tool to ensure that the health board environment is maintained in line with NHS Wales Cleaning Standards. The system is supported by an online dashboard which displays results against targets, highlighting areas of concern, as well as a report suite.The National Procurement Service (NPS) IT Products and Services (ii) framework agreement (NPS-ICT-0094-19) under Lot Three (3) Licencing and Subscriptions is compliant with UK/EU procurement legislation and provides a provides a compliant route to source software, licencing and cloud services/products including open source or off the shelf, along with associated services, such as design, integration, asset management and training. The framework included several potential providers who have achieved inclusion on the framework following a qualification process and the Health Board approached a provider with links to the Welsh Economy.

Contract Details

Open Contracting ID

ocds-kuma6s-149840

Publication Source

Sell2Wales

Procurement Stage

Award

Procurement Method

N/A

Procurement Method Details

N/A

Procurement Category

Goods

Tender Suitability

Framework / DPS

Framework

Contract Classification

CPV Code(s)

48213000

CPV Division(s)

48 - Software package and information systems

Awarding Authority

NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES

Buyer Name

Josh Wood

Buyer Email

josh.wood@wales.nhs.uk

Buyer Phone

+44 1633831530

Buyer Address

Hywel Dda Procurement Team, Ty Gorwel, St Davids Business Park,

Carmarthen

SA31 3BB

Awarded Supplier(s)

Supplier Name(s)

SOFTCAT PLC