Award

Digital Loyalty and Subscription Model Application

TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)

This public procurement record has 1 release in its history.

Summary of the contracting process

Transport for Wales Rail Limited, based in Rhondda Cynon Taf, UK, has completed the procurement process for developing a digital loyalty and subscription model application. The procurement falls under the railway services industry and involves the creation of a software application designed to offer subscription pricing tiers and a digital loyalty scheme. The contract was awarded to BLOCKRANK LIMITED on 26 February 2025, following a tailored procurement method without prior publication due to the project's technical requirements and intellectual property considerations. The services will be delivered through various websites linked to train services across Wales, with the procurement process reaching the final award stage.

This tender offers significant opportunities for firms specialising in software development, particularly those capable of delivering bespoke applications tailored to specific industry requirements. The procurement approach, undertaken through the TfW Innovation Lab Acceleration Programme, prioritised innovative solutions from SMEs, suggesting that smaller companies with unique capabilities and intellectual property in digital platforms and loyalty programmes could effectively compete. The project represents an excellent growth avenue for tech-oriented businesses looking to establish or expand their footprint in the transport sector, especially within the UK railway industry.

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Notice Title

Digital Loyalty and Subscription Model Application

Notice Description

Development of a bespoke software application to allow TfW customers to purchase subscription pricing tiers, entitling them to discounted fares, plus development of a Digital Loyalty Scheme allowing customers to accrue loyalty points for travelling with TfW, these points will be stored as credit within the app allowing a points redemption purchase of a subscription tier of fare.

Lot Information

Lot 1

Opportunities to pitch innovative solutions for specific challenges within the TfW business was was advertised as part of the TfW Innovation Lab Acceleration Programme. The opportunity was also promoted on professional media platforms e.g. LinkedIn and via the Welsh Government Innovation Team. Pitches were received from several organisations and assessed in line with criteria published to bidders.

Procurement Information

In accordance with Article 50 (1) could only be provided by the awarded supplier due to the absence of competition for technical reasons (ii) i.e. the TfW specific requirements and rail industry specific parameters within which the interim was required to deliver and the protection of exclusive rights, including intellectual property rights of the supplier established during the initial pilot stage.

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-155017
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=155017
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F6 - Contract Award Notice (Utilities)
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Sep 20255 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
26 Feb 202512 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)
Contact Name
Not specified
Contact Email
procurement.help@tfwrail.wales
Contact Phone
+44 2920720500

Buyer Location

Locality
RHONDDA CYNON TAF
Postcode
CF37 4TH
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
TLL Wales

Local Authority
Rhondda Cynon Taf
Electoral Ward
Pontypridd Town
Westminster Constituency
Pontypridd

Supplier Information

Number of Suppliers
1
Supplier Name

BLOCKRANK

Further Information

Notice Documents

  • https://www.sell2wales.gov.wales/search/show/search_view.aspx?ID=SEP547493
    Digital Loyalty and Subscription Model Application - Development of a bespoke software application to allow TfW customers to purchase subscription pricing tiers, entitling them to discounted fares, plus development of a Digital Loyalty Scheme allowing customers to accrue loyalty points for travelling with TfW, these points will be stored as credit within the app allowing a points redemption purchase of a subscription tier of fare.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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