Award

Qualtrics Licences

DIGITAL HEALTH & CARE WALES

This public procurement record has 1 release in its history.

Award

20 Mar 2026 at 12:24

S2W Notice - Website Contract Award Notice
Summary of the contracting process

Digital Health & Care Wales (DHCW), based in Cardiff, has conducted a procurement process for Qualtrics Licences, classified under software maintenance and repair services. This initiative is part of their annual procurement cycle, executed via the National Procurement Service Framework specifically targeting IT Products and Associated Services. The contracting process has reached the award stage, with Phoenix Software from York being granted the contract on the 20th of March 2026. This procurement aligns with the services category, focusing specifically on licensing and subscriptions, under Lot 3 of the stated framework.

This procurement presents business growth opportunities in the IT sector, particularly for service providers specialising in software licensing and subscriptions. Companies with expertise in these areas, and those experienced in government procurement processes, are well-placed to compete for similar contracts in future tenders. The collaboration between Digital Health & Care Wales and Phoenix Software exemplifies a successful partnership, highlighting the potential for other businesses in the IT services sector to engage in such contractual opportunities through established frameworks. The completion of this award under the competitive bidding process also underscores the value of aligning with these procurement channels to enhance business visibility and growth.

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Notice Information

Notice Title

Qualtrics Licences

Notice Description

Digital Health and Care Wales ("DHCW") required Qualtrics Licences for a period of one (1) year. The Invitation to Tender ("ITT") was issued via the National Procurement Service Framework ("NPS") for IT Products and Associated Services, Lot 3 for Licensing and Subscriptions (NPS-ICT-0094-19).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-kuma6s-163179
Publication Source
Sell2Wales
Latest Notice
https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=163179
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
S2W Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72267000 - Software maintenance and repair services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Mar 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
20 Mar 20262 weeks ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DIGITAL HEALTH & CARE WALES
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARDIFF
Postcode
CF11 9AD
Post Town
Cardiff
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL52 Cardiff and Vale of Glamorgan
Delivery Location
Not specified
Local Authority
Cardiff
Electoral Ward
Riverside
Westminster Constituency
Cardiff West

Supplier Information

Number of Suppliers
1
Supplier Name

PHOENIX SOFTWARE

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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