Notice Information
Notice Title
Cloud based unified communications solution including Orchard Housing CTi integration
Notice Description
Kingdom are seeking a unified communications solution to ingrate with the housing management system from Orchard
Lot Information
Lot 1
Kingdom wish to secure efficiencies and economies of scale by means of a procurement exercise for meeting the requirements detailed within this documentation, achieved through the Most Economical Advantageous Tender (MEAT) submitted. We wish to seek: - A communications solution that seeks to future proof not only the telephony provision, but the way Kingdom communicate across their organisation and especially with the newly planned customer contact centre delivering the best possible service to their customers. - A system that can integrate with the Orchard Housing Management System and deliver business benefits through screen popping, click to dial etc. This is essential, and we will not accept responses that are not clear on this ability to interface. As well as the above, the following key objectives of the procurement and implementation are to provide: - A true value for money solution. - Demonstrate a significant improvement over the current systems in use. - A system that fits the cultural and operational needs of the association. - Comprehensive, yet simple to use, reporting abilities. - Solutions that are future proofed as far as possible and that are supplied by a supplier who is progressive enough to adapt to the frequent changes that occur in the social housing sector. - Staff that are fully trained on the new system and who see it as a cultural shift in improving operations. - A Solution that incorporates UC CTI integration to the Orchard Housing Management system and the supplier must be able to demonstrate and deliver this.
Renewal: Kingdom wish to extend to a two year extension at their discretion and costs will be requested for this possible extension in the ITT.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000479964
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN286297
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- OJEU - F3 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Competitive procedure with negotiation
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
32 - Radio, television, communication, telecommunication and related equipment
-
- CPV Codes
32524000 - Telecommunications system
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 13 Jun 20178 years ago
- Submission Deadline
- 17 Apr 2017Expired
- Future Notice Date
- Not specified
- Award Date
- 13 Jun 20178 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Not Specified
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- KINGDOM HOUSING ASSOCIATION LIMITED
- Contact Name
- Not specified
- Contact Email
- david.loudon@dtl-creative.co.uk
- Contact Phone
- +44 1592631661
Buyer Location
- Locality
- GLENROTHES
- Postcode
- KY6 2DA
- Post Town
- Kirkcaldy
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM0 Eastern Scotland
- Small Region (ITL 3)
- TLM01 Clackmannanshire and Fife
- Delivery Location
- UKM22 Clackmannanshire and Fife
-
- Local Authority
- Fife
- Electoral Ward
- Glenrothes West and Kinglassie
- Westminster Constituency
- Glenrothes and Mid Fife
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR276900&idx=3
15th March 2017 - ESPD for KHA UC ITT -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR276900&idx=1
15th March 2017 - ITT for Cloud based Unified Commmunications Solution with CtI -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAR276900&idx=2
15th March 2017 - Kindgom UC Costing matrix -
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR276900
Cloud based unified communications solution including Orchard Housing CTi integration - Kingdom are seeking a unified communications solution to ingrate with the housing management system from Orchard -
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN286297
Cloud based unified communications solution including Orchard Housing CTi integration - Kingdom are seeking a unified communications solution to ingrate with the housing management system from Orchard
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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