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Scottish Care Experience Survey Programme

The Common Services Agency (more commonly known as NHS National Services Scotland) ("the Authority")

This public procurement record has 2 releases in its history.

Award

01 Nov 2017 at 00:00

OJEU - F3 - Contract Award Notice
Tender

28 Apr 2017 at 01:00

OJEU - F2 - Contract Notice
Summary of the contracting process

The procurement process titled "Scottish Care Experience Survey Programme" is being conducted by The Common Services Agency, more commonly known as NHS National Services Scotland. This initiative falls under the health industry category and is located in Edinburgh, UK. Currently, the procurement is in the active stage, employing a selective procurement method via a restricted procedure. The deadline for tender submissions is set for 29th May 2017, indicating a timeline that potential bidders should be mindful of in order to participate effectively.

This tender presents significant opportunities for businesses involved in survey fieldwork and data collection services, specifically those that can demonstrate experience in conducting patient surveys. Companies that possess capabilities in both national and bespoke local survey implementation are especially well-suited to compete for this contract. Furthermore, bidders should have the requisite turnover and insurance coverages, making this tender an appealing opportunity for established firms seeking to expand their services within the public healthcare sector.

How relevant is this notice?

Notice Information

Notice Title

Scottish Care Experience Survey Programme

Notice Description

NHS National Services Scotland on behalf of The Scottish Care Experience Survey Programme wishes to put in place a Multi-supplier National Framework Agreement for the Scottish Care Experience Surveys, which will supply survey fieldwork suppliers "Framework Providers" to Health Service Providers and Public Sector Health organisations (e.g. National Services Scotland, Scottish Government,Healthcare Improvement Scotland) (referred to as "Participating Authorities"). Framework Providers will undertake patient surveys as part of the national patient survey programme or as part of bespoke local survey activities identified at Health Service Provider level to enhance their knowledge and understanding of patient experience.

Lot Information

National Care Experience Surveys

National care experience surveys which are carried out across Scotland and have been designed by the Scottish Government. Framework Providers will either be commissioned by each NHS Board, by Scottish Government or their partners to undertake the fieldwork for these surveys. The data from these surveys may be analysed centrally by Scottish Government and Information Services Division, or in some cases the successful Framework ProviderS. The sample sizes of these surveys may range from 5,000 (e.g. Maternity Survey) to around 800,000 (e.g. Health and Care Experience survey).

Bespoke Local Patient Experience Surveys

Bespoke local patient experience surveys which will be commissioned on an ad hoc basis by NHS Boards or other public sector organisations on the basis of local need. Some of these survey tools will be locally designed, others may use established surveys, for example those from the Care Quality Commission where there are agreements in place for use in Scotland. The sample sizes for such surveys are dependent on the needs of local NHS boards but are likely to range from 500 to 50,000.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000493385
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV300108
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79315000 - Social research services

Notice Value(s)

Tender Value
£2,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 Nov 20178 years ago
Submission Deadline
29 May 2017Expired
Future Notice Date
Not specified
Award Date
25 Aug 20179 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Common Services Agency (more commonly known as NHS National Services Scotland) ("the Authority")
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9EB
Postcode Area
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland
Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh South West

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY281475&idx=1
    1st May 2017 - ESPD
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY281475
    Scottish Care Experience Survey Programme - NHS National Services Scotland on behalf of The Scottish Care Experience Survey Programme wishes to put in place a Multi-supplier National Framework Agreement for the Scottish Care Experience Surveys, which will supply survey fieldwork suppliers "Framework Providers" to Health Service Providers and Public Sector Health organisations (e.g. National Services Scotland, Scottish Government,Healthcare Improvement Scotland) (referred to as "Participating Authorities"). Framework Providers will undertake patient surveys as part of the national patient survey programme or as part of bespoke local survey activities identified at Health Service Provider level to enhance their knowledge and understanding of patient experience.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV300108
    Scottish Care Experience Survey Programme - NHS National Services Scotland on behalf of The Scottish Care Experience Survey Programme wishes to put in place a Multi-supplier National Framework Agreement for the Scottish Care Experience Surveys, which will supply survey fieldwork suppliers "Framework Providers" to Health Service Providers and Public Sector Health organisations (e.g. National Services Scotland, Scottish Government,Healthcare Improvement Scotland) (referred to as "Participating Authorities"). Framework Providers will undertake patient surveys as part of the national patient survey programme or as part of bespoke local survey activities identified at Health Service Provider level to enhance their knowledge and understanding of patient experience.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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