Notice Information
Notice Title
CivTech 2.0 - Challenge 7 - Understanding Data
Notice Description
CivTech(r) 2.0 is a programme backed by the Scottish Government that will bring together private sector businesses, public organisations and citizens to develop more efficient and effective products and services, which will translate to new, better, faster and easier experiences for everyone. Innovation is key. By setting challenges - problems public sector organisations have identified - but not solutions, CivTech will be looking for truly great, innovative solutions.
Lot Information
Lot 1
CivTech(r) 2.0 is a programme backed by the Scottish Government that will bring together private sector businesses, public organisations and citizens to develop more efficient and effective products and services, which will translate to new, better, faster and easier experiences for everyone. Innovation is key. By setting challenges - problems public sector organisations have identified - but not solutions, CivTech will be looking for truly great, innovative solutions. The current challenge facing Stirling Council is that we have a limited understanding of what our customers require from us, and how well we respond to those needs and demands. While predominantly these customers constitute the people who live in our area, they also include people who visit us, and the people who work with us. Whoever they are, our customers make contact to a wide range of council staff, through various channels, and at all times of day and night. And the reasons they contact us will be for a wide range of reasons. Crucially, the way we record and store the contact including what it concerns and action taken also varies. So the Challenge is - How can we better understand our data to improve all aspects of our services? We're looking for a solution to help us collect customer contacts [everything about, and resulting from them] from the different channels used, in an easy and user friendly manner. We'd like a solution to give us a better understanding of the reasons why our customers contact us; to gather, distil and make visible data that helps us to design our services, processes and procedures better; and to identify trends so we can pro-actively take action. We intend to gradually increase the online services we provide, and ideally a solution would take this into account so that the solution is as far as possible future-proofed. Please visit www.civtech.atlassian.net for more information on how to be involved in CivTech(r) 2.0. IMPORTANT: It is vital that applicants review the full information about each challenge available on the CivTech wiki page (https://civtech.atlassian.net/wiki/pages/viewpage.action?pageId=45847042) before completing the application. Below each challenge summary is a link to the full challenge, a video, relevant dates and further information about the challenge sponsor.. Technical Evaluation The assessment of applications will be averaged at 50-50 between Challenge Sponsors and the CivTech team, regardless of how many assessors there are for each side. For example, a Challenge Sponsor has 5 assessors and the CivTech team have two, their 5 scores will count for 50% and the CivTech team's two scores will count for the other 50%.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000495228
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR317664
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- PCS Notice - Website Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72222300 - Information technology services
Notice Value(s)
- Tender Value
- £100,000 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £100,000 £100K-£500K
Notice Dates
- Publication Date
- 26 Apr 20187 years ago
- Submission Deadline
- 1 Jun 2017Expired
- Future Notice Date
- Not specified
- Award Date
- 29 Mar 20187 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Not Specified
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- THE SCOTTISH GOVERNMENT (ON BEHALF OF STIRLING COUNCIL)
- Additional Buyers
- Contact Name
- Carrie MacPherson
- Contact Email
- carrie.macpherson@gov.scot
- Contact Phone
- +44 1312447216
Buyer Location
- Locality
- EDINBURGH
- Postcode
- EH6 6QQ
- Post Town
- Edinburgh
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM1 East Central Scotland
- Small Region (ITL 3)
- TLM13 City of Edinburgh
- Delivery Location
- TLM Scotland
-
- Local Authority
- City of Edinburgh
- Electoral Ward
- Leith
- Westminster Constituency
- Edinburgh North and Leith
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY282700&idx=1
12th May 2017 - CivTech Application Form -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=MAY282700&idx=2
12th May 2017 - Grounds for Mandatory Exclusion -
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAY282700
CivTech 2.0 - Challenge 7 - Understanding Data - CivTech(r) 2.0 is a programme backed by the Scottish Government that will bring together private sector businesses, public organisations and citizens to develop more efficient and effective products and services, which will translate to new, better, faster and easier experiences for everyone. Innovation is key. By setting challenges - problems public sector organisations have identified - but not solutions, CivTech will be looking for truly great, innovative solutions. -
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR317664
CivTech 2.0 - Challenge 7 - Understanding Data - CivTech(r) 2.0 is a programme backed by the Scottish Government that will bring together private sector businesses, public organisations and citizens to develop more efficient and effective products and services, which will translate to new, better, faster and easier experiences for everyone. Innovation is key. By setting challenges - problems public sector organisations have identified - but not solutions, CivTech will be looking for truly great, innovative solutions.
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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