Award

Provision of a Destination Management System

VISITSCOTLAND

This public procurement record has 2 releases in its history.

Summary of the contracting process

VisitScotland is seeking suppliers for the provision of a Destination Management System (DMS), with the procurement process currently complete. The contract was awarded following a limited procurement method, which did not include a prior call for competition. The tender was initiated due to a strategic review of VisitScotland's digital environment, and it will be effective for an initial duration of 12 months with an option to extend for a further 6 months. The DMS supports vital organisational systems and is crucial for managing VisitScotland's digital ecosystem located in Edinburgh, UK. Key dates include the contract signing on 21st July 2017.

This contracting opportunity can significantly benefit businesses that offer digital management solutions, particularly those experienced in integrating complex systems within the tourism sector. Companies specialised in developing Destination Management Systems, digital marketing solutions, and customer experience platforms would be well-suited to position themselves as competitors. Given the strategic importance of this contract, businesses capable of demonstrating technical expertise and compatibility with VisitScotland's existing digital infrastructure will find a strong opportunity for growth and collaboration in this area.

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Notice Title

Provision of a Destination Management System

Notice Description

Provision of a Destination Management System (DMS)

Lot Information

Lot 1

Award of contract for the provision of a Destination Management System (DMS). This contract award follows the publication of a VEAT (Voluntary Ex-Ante Transparency) Notice

Procurement Information

VisitScotland is currently undertaking a comprehensive strategic review of its digital environment. Included within this review is the Destination Management System (DMS). Upon conclusion of the review it is proposed that all recommendations and outputs that require to be procured will be tendered in accordance with current procurement legislation. The contract for the DMS will only be for an initial period of 12 months until the review is completed and a new tender is concluded. There is an option to extend by a further 6 months. The economic operator mentioned in section V of this notice is the only operator capable at this time to provide VisitScotland with a DMS that integrates fully with the current organisational digital systems. VisitScotland has a complex digital ecosystem which supports the brand, consumer marketing and customer experience needs, as well as a number of internal business processes. Notably the consumer website www.visitscotland.com delivers services to end users that are reliant on the existing DMS product. It is not possible to operate the ecosystem without the ongoing support of New Mind and use of the existing DMS product of New Mind. VisitScotland has developed a data services application layer, which exposes product data in an appropriate format to the website. This services layer integrates with a data interface provided by the contractor, enabling access to their product data schema. Importantly, VisitScotland has developed a search application used across the DMS that is integrated with the New Mind data interface. VisitScotland is therefore dependent on the data interface in order to access its data. In addition to the above, VisitScotland's business customer community have access to an Extranet application, provided as part of New Mind's DMS product suite, which facilitates their management of their web listing(s) on the website.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000497864
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG292001
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72212900 - Miscellaneous software development services and computer systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
8 Aug 20178 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
21 Jul 20178 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
VISITSCOTLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH6 6JH
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
Not specified

Local Authority
City of Edinburgh
Electoral Ward
Leith
Westminster Constituency
Edinburgh North and Leith

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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