Award

Hospitality Training Services (Customer Service & Catering)

JOBS & BUSINESS GLASGOW

This public procurement record has 2 releases in its history.

Summary of the contracting process

The procurement process is managed by Jobs & Business Glasgow, which is currently in the Award stage for the tender titled "Hospitality Training Services (Customer Service & Catering". This initiative falls under the services category within the economic development industry and is located in Glasgow, UK (Postal Code: G1 1RX). The tender was initiated to equip unemployed residents with recognised qualifications in hospitality, helping them to become job-ready. Key dates include the award period starting on 13 October 2017 and completion of the process is expected to align with a contract duration of up to four years, which includes potential extensions.

This contract presents significant growth opportunities primarily for training providers and educational institutions specialising in hospitality and customer service sectors. Businesses that offer innovative training solutions and are capable of providing tailored courses, such as customer service certifications or catering skills, would be well-positioned to compete. The anticipated ongoing demand for training services, alongside the emphasis on achieving recognised qualifications, suggests a strong market for providers focusing on skills development in the hospitality industry.

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Notice Title

Hospitality Training Services (Customer Service & Catering)

Notice Description

JBG is seeking the provision of Hospitality Training Services that will lead to participating trainees achieving qualifications that are recognised and valued by employers within the relevant sector(s). This will contribute to JBG's strategic objective of increasing the competitiveness of Glasgow's residents in the jobs market by equipping them with skills that employers value in the workplace. The majority of participating trainees will be unemployed people seeking to become 'job ready' and gain sustainable employment.

Lot Information

Catering Training Services

The provision shall include, but is not limited to: Introduction to Professional Cookery (bespoke); BIIAB Level 1 Award in Essentials of Catering (or equivalent); and BIIAB Level 1 Award in Introduction to Employment in the Hospitality Industry (or equivalent). As required by JBG, the supplier shall also provide bespoke training that is not recognised by an external awarding body (though the supplier shall, at minimum, provide trainees with in-house certification to recognise completion of the training). For additional details and further information, including volumes and Key Performance Indicators, Bidders should refer to the Invitation to Tender document.. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 8 and 9 of the Procurement (Scotland) Regulations 2016.

Renewal: The contract is expected to run for 2 years initially. JBG will have an option to extend the contract for a period of up to 2 additional years (on a 1 year + 1 year basis). Therefore the maximum contract duration is 4 years.

Customer Service/Front of House Training Services

The provision shall include, but is not limited to: City & Guilds Level 2 Award in Barista Skills (or equivalent); BIIAB Award in Beer and Cellar Quality (or equivalent); BIIAB Level 1 Award in Introduction to Employment in the Hospitality Industry (or equivalent); Worldhost Customer Service Award (or equivalent); and BIIAB Scottish Award in Customer & Drinks Service (or equivalent). As required by JBG, the supplier shall also provide bespoke training that is not recognised by an external awarding body (though the supplier shall, at minimum, provide trainees with in-house certification to recognise completion of the training). For additional details and further information, including volumes and Key Performance Indicators, Bidders should refer to the Invitation to Tender document.. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 8 and 9 of the Procurement (Scotland) Regulations 2016.

Renewal: The contract is expected to run for 2 years initially. JBG will have an option to extend the contract for a period of up to 2 additional years (on a 1 year + 1 year basis). Therefore the maximum contract duration is 4 years.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000512128
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV300368
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services


CPV Codes

80530000 - Vocational training services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£116,480 £100K-£500K

Notice Dates

Publication Date
7 Nov 20178 years ago
Submission Deadline
13 Oct 2017Expired
Future Notice Date
Not specified
Award Date
30 Oct 20178 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
JOBS & BUSINESS GLASGOW
Contact Name
Not specified
Contact Email
procurement@jbg.org.uk
Contact Phone
+44 1412743333

Buyer Location

Locality
GLASGOW
Postcode
G1 1RX
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM82 Glasgow City

Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow East

Supplier Information

Number of Suppliers
1
Supplier Name

TENNENT'S TRAINING ACADEMY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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