Tender

Provision of policy analysis and support to the Customer Forum

WATER INDUSTRY COMMISSION FOR SCOTLAND

This public procurement record has 1 release in its history.

Tender

29 Sep 2017 at 00:00

PCS Notice - Website Contract Notice
Summary of the contracting process

The Water Industry Commission for Scotland is currently accepting tenders for the "Provision of policy analysis and support to the Customer Forum." This procurement falls within the services category and is focused on economic regulation within the water industry. Located in Stirling, UK, this tender is in the tender stage, with a submission deadline set for 20th October 2017 at 12:00. The total value of the contract is £135,000, and the procurement method being utilised is an open procedure, allowing for broader participation.

This tender presents a significant opportunity for businesses specialising in policy analysis, customer engagement, and strategic consultation within the water sector. Firms that excel in high-level analytical work and possess experience interacting with regulatory bodies and stakeholders will be particularly well-suited to compete. The role requires individuals who can contribute to shaping customer influence in investment priorities and pricing policies, offering a chance for businesses to establish essential relationships and enhance their presence in a crucial segment of Scotland's economy.

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Notice Information

Notice Title

Provision of policy analysis and support to the Customer Forum

Notice Description

The Customer Forum for Water is a new model for ensuring that the customer voice is properly reflected in the investment priorities, pricing policies and customer service standards of Scottish Water. The Forum is charged with seeking to agree on behalf of customers, Scottish Water's Business Plan for the period 2021-27 as part of the Strategic Review of Charges, the statutory process to determine charges for the period. The Forum is now seeking an able and versatile person with the right blend of skills and experience as part of a small team to support it in this work.

Lot Information

Lot 1

This work should appeal to someone who is used to dealing with senior management, can work well on their own initiative and enjoys a stimulating environment with the freedom to scope policy options within the boundaries of the Strategic Review of Charges. Working closely with the Forum's Principal Support Manager seconded from the Water Industry Commission the successful candidate will report direct to the Chair and the key tasks will include: 1. Providing support to the Chair and the Forum in strategy development and policy formulation. 2. Analysing papers coming to the Forum (mainly from WICS and SW). 3. Drafting options papers for the Forum to assist in its decision making. 4. Drafting submissions (mainly) to Scottish Water based on those decisions. 5. Liaising on higher level policy issues emerging within the frame of the Strategic Review of Charges on behalf of the Forum with key stakeholders -Scottish Water, Drinking Water Quality Regulator, Scottish Environmental Protection Agency, Water Industry Commission for Scotland, Scottish Government. 6. Advising on appropriate strategies to ensure customer influence of events. 7. Advising on potential research work. 8. Assisting in shaping the forward work programme. 9. Playing a full part in the deliberations of the Forum. Key skills and experience This is an unrivalled opportunity to help shape and advance an approach to customer engagement which has attracted attention in other regulated sectors both nationally and internationally; and to influence strategic outcomes in a major sector of the Scottish economy. The key skills and experience required are: (I) The ability to come to terms quickly with complex subject matter (II) High level analytical skills (III)Good drafting ability (IV) Good communication skills (V) Finely tuned interpersonal skills coupling tact and diplomacy with the confidence to forge good working relationships both internally and with senior officials in the sector (VI)The ability to assess the complex interaction of a range of players in the operating environment and to make astute judgements Experience of the water industry would be advantageous, but is not essential.

Renewal: Extension of one further year

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000513709
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP296850
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
PCS Notice - Website Contract Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72221000 - Business analysis consultancy services

Notice Value(s)

Tender Value
£135,000 £100K-£500K
Lots Value
£135,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
29 Sep 20178 years ago
Submission Deadline
20 Oct 2017Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WATER INDUSTRY COMMISSION FOR SCOTLAND
Contact Name
Not specified
Contact Email
enquiries@watercommission.co.uk
Contact Phone
+44 01786430200

Buyer Location

Locality
STIRLING
Postcode
FK8 1JH
Post Town
Falkirk and Stirling
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM0 Eastern Scotland
Small Region (ITL 3)
TLM02 Perth and Kinross, and Stirling
Delivery Location
TLM77 Perth and Kinross, and Stirling
Local Authority
Stirling
Electoral Ward
Stirling North
Westminster Constituency
Stirling and Strathallan

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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