Notice Information
Notice Title
Quality Barometer
Notice Description
HES has a requirement to develop a Quality Barometer to monitor and improve the visitor experience at HES sites. This is a new requirement and is not replacing a current solution. To achieve this a product must be able to bring the wide range of feedback the organisation receives together into one place
Lot Information
Lot 1
HES has a requirement to develop a Quality Barometer to monitor and improve the visitor experience at HES sites. This is a new requirement and is not replacing a current solution. To achieve this a product must be able to bring the wide range of feedback the organisation receives together into one place.
Renewal: Option to extend for up to a further 24 months following initial contract period.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000519154
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR312935
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- PCS Notice - Website Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79310000 - Market research services
Notice Value(s)
- Tender Value
- £96,000 Under £100K
- Lots Value
- £96,000 Under £100K
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 9 Mar 20187 years ago
- Submission Deadline
- 30 Nov 2017Expired
- Future Notice Date
- Not specified
- Award Date
- 28 Feb 20187 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- If contract is extended for the full 4 years, then the service will be re-tendered during 2022.
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Not Specified
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- HISTORIC ENVIRONMENT SCOTLAND
- Additional Buyers
- Contact Name
- Fiona Fretwell
- Contact Email
- information@nts.org.uk, procurement.scotland@forestry.gsi.gov.uk, procurement@hes.scot
- Contact Phone
- +44 1316688866, +44 3000675000, +44 8444932282
Buyer Location
- Locality
- EDINBURGH
- Postcode
- EH9 1SH
- Post Town
- Edinburgh
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM1 East Central Scotland
- Small Region (ITL 3)
- TLM13 City of Edinburgh
- Delivery Location
- TLM Scotland
-
- Local Authority
- City of Edinburgh
- Electoral Ward
- Sighthill/Gorgie
- Westminster Constituency
- Edinburgh South West
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV301117&idx=8
27th November 2017 - Guide -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV301117&idx=7
24th November 2017 - Questions and Answers -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV301117&idx=3
16th November 2017 - Document 4 - Quality and Pricing Schedules -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV301117&idx=6
16th November 2017 - Document 4 - Quality and Pricing Schedules Revised Version -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV301117&idx=2
15th November 2017 - Document 2 - Specification -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV301117&idx=4
15th November 2017 - Document 5 - Terms and Conditions -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV301117&idx=5
15th November 2017 - Document 3 - ESPD -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=NOV301117&idx=1
15th November 2017 - Document 1 - Instruction to Tenderers -
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV301117
Quality Barometer - HES has a requirement to develop a Quality Barometer to monitor and improve the visitor experience at HES sites. This is a new requirement and is not replacing a current solution. To achieve this a product must be able to bring the wide range of feedback the organisation receives together into one place -
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR312935
Quality Barometer - HES has a requirement to develop a Quality Barometer to monitor and improve the visitor experience at HES sites. This is a new requirement and is not replacing a current solution. To achieve this a product must be able to bring the wide range of feedback the organisation receives together into one place
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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