Award

Knowes Housing Association

KNOWES HOUSING ASSOCIATION LTD.

This public procurement record has 2 releases in its history.

Summary of the contracting process

Knowes Housing Association Ltd. is undertaking a public procurement process for ICT Infrastructure and Support Services with the title "Knowes Housing Association". This initiative falls under the housing and community amenities sector and is located in Clydebank, UK. Currently, the procurement is in the award stage, following the completion of the tender process. The contract was signed on June 18, 2018, and it has an estimated value of £35,242. The procurement method employed is an open procedure, which allows various suppliers to participate freely in the bidding process.

This tender presents significant opportunities for businesses, particularly those specialising in IT services and infrastructure. Companies that excel in providing reliable ICT support, server maintenance, and network security are ideal candidates for this contract. With the focus on enhancing ICT systems for Knowes Housing Association over a two-year period, businesses that can demonstrate resilience and a proactive approach to IT challenges will be well-positioned to compete successfully in future procurements.

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Notice Title

Knowes Housing Association

Notice Description

Knowes Housing Association require a reliable, resilient and performing ICT infrastructure to help support its strategic development over the next two years and to support our day to day business operations.

Lot Information

Lot 1

The following is a summary of the type of services which may be required under the contract: 1.Critical cover of Servers 2.On-going maintenance of ICT systems and identification of potential faults. 3.Regular servicing to preempt any problems, applying patches, attending KHA premises as necessary 4.Provide advice and recommendations on best practice, 5.Upgrade, procurement and configuration of the IT hardware which is usually done by planned system upgrades every 4 - 5 years. 6.Ad-hoc procurement of IT hardware as and when required. 7.Provide all round support services and act as a general systems administrator for creating new users, permissions, email access and general functions, 8.Ensure continuous access to internet and internal and external emails working efficiently 9.Maintain the system integrity against viruses and other attack; advise and assist with the security of our infrastructure 10.Support service agreement for infrastructure, server software, network, online and onsite support for servers, Exchange 365, desktops and software, 11.Fully scoped project delivery plan for Knowes' new hardware - including testing. 12.Daily testing of backup and full assistance once a year with backup recovery and business continuity testing 13.Pro-active monitoring of the servers, firewall, network, patches etc. and providing reports on functionality to Knowes senior management 14.Work with all other KHA ICT service providers 15.Provide support for staff remote access 16.Provide day to day support for all ICT issues from KHA staff 17.Future proofing of our ICT systems to ensure they are fit for purpose 18.Other ad-hoc assistance and support with our ICT systems as agreed with Knowes' management team. NOTE: Due to recent software and hardware upgrades it is no expected that new software or hardware will be required over the two year period of the initial contract and unlikely within the optional years if the contract is extended.. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulations 8 and 9 of the Procurement (Scotland) Regulations 2016.

Options: There is a possibility that adhoc software may be required over the five years maximum period of the contract.

Renewal: Option for a further maximum period of three years or any variation within this period.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000543091
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL325609
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

72 - IT services: consulting, software development, Internet and support


CPV Codes

50312600 - Maintenance and repair of information technology equipment

72222300 - Information technology services

72267100 - Maintenance of information technology software

Notice Value(s)

Tender Value
£10,000,000 £10M-£100M
Lots Value
£10,000 Under £100K
Awards Value
Not specified
Contracts Value
£35,242 Under £100K

Notice Dates

Publication Date
18 Jul 20187 years ago
Submission Deadline
1 Jun 2018Expired
Future Notice Date
Not specified
Award Date
18 Jun 20187 years ago
Contract Period
Not specified - Not specified
Recurrence
between 2020 and 2023

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
KNOWES HOUSING ASSOCIATION LTD.
Contact Name
Not specified
Contact Email
elewty@knowes.org
Contact Phone
Not specified

Buyer Location

Locality
CLYDEBANK
Postcode
G81 5BX
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM31 East Dunbartonshire and West Dunbartonshire
Delivery Location
TLM82 Glasgow City

Local Authority
West Dunbartonshire
Electoral Ward
Kilpatrick
Westminster Constituency
West Dunbartonshire

Supplier Information

Number of Suppliers
1
Supplier Name

TECNICA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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