Award

Support Extension for APD Aspire CRM

SCOTTISH POLICE AUTHORITY

This public procurement record has 1 release in its history.

Award

27 Sep 2018 at 00:00

OJEU - F3 - Contract Award Notice
Summary of the contracting process

The procurement process involves the Scottish Police Authority, which is seeking an extension for the support and maintenance of the APD Aspire CRM system, critical for operations between their East and West Area Control Rooms located in Glasgow and Edinburgh. This tender, classified under the services industry category, was awarded to APD Communications Ltd. The procurement method followed was a limited award procedure without prior publication of a call for competition, rationalised by the specific technical requirements that only APD Communications can fulfil. The contract, valued at £339,289.08, was signed on 22nd September 2017, with an option for further extension until 30th September 2020.

This tender presents a significant opportunity for businesses specialising in IT services and CRM system support, particularly those with the capability to provide technical maintenance for specialised software used by law enforcement agencies. Companies that focus on public sector contracts and those with established certifications in software support can benefit from this type of contract. Additionally, small and medium-sized enterprises (SMEs) that are adept in delivering tailored solutions within the public safety domain might find this contract alignment advantageous for business growth.

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Notice Information

Notice Title

Support Extension for APD Aspire CRM

Notice Description

Police Scotland utilises the APD Aspire CRM within a virtual CRM system between the main East and West Area Control Rooms. The CRM is part of a suite of critical applications within the Area Control Rooms. This Notice covers an extension to the support and maintenance of the APD Aspire system with the existing supplier, APD Communications.

Lot Information

Lot 1

Police Scotland utilises the APD Aspire CRM within a virtual CRM system between the main East and West Area Control Rooms. The CRM is part of a suite of critical applications within the Area Control Rooms. This Notice covers an extension to the support and maintenance of the APD Aspire system with the existing supplier, APD Communications.

Options: Option to extend the support for one additional year (1st October 2019 to 30th September 2020) at 169,644.54 GBP.

Procurement Information

The support required by Police Scotland for the APD Aspire system can only be provided by APD Communications Ltd.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000559068
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT332697
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£339,289 £100K-£500K

Notice Dates

Publication Date
27 Sep 20187 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
22 Sep 20178 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SCOTTISH POLICE AUTHORITY
Contact Name
Not specified
Contact Email
i.t.administration@scotland.pnn.police.uk
Contact Phone
+44 1786896463

Buyer Location

Locality
GLASGOW
Postcode
G51 1DZ
Post Town
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland
Local Authority
Glasgow City
Electoral Ward
Govan
Westminster Constituency
Glasgow South West

Supplier Information

Number of Suppliers
1
Supplier Name

APD COMMUNICATIONS

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT332697
    Support Extension for APD Aspire CRM - Police Scotland utilises the APD Aspire CRM within a virtual CRM system between the main East and West Area Control Rooms. The CRM is part of a suite of critical applications within the Area Control Rooms. This Notice covers an extension to the support and maintenance of the APD Aspire system with the existing supplier, APD Communications.

Open Contracting Data Standard (OCDS)

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