Tender

Visitor Experience Satisfaction Research

VISITSCOTLAND

This public procurement record has 1 release in its history.

Tender

21 Feb 2019 at 00:00

PCS Notice - Website Contract Notice
Summary of the contracting process

VisitScotland is conducting an open tender for the project titled "Visitor Experience Satisfaction Research". This procurement is aimed at gaining insights into visitor satisfaction in Scotland, including the factors influencing both positive and negative experiences. The tender process is currently active, with the submission deadline set for 6th March 2019. The total budget for this project is £80,000, and it falls within the tourism industry category. The project is expected to commence immediately after the bid opening on 7th March 2019, and offers potential opportunities for stakeholders to enhance the visitor experience across Scotland's regions.

This tender represents a significant opportunity for businesses specialising in market research, data analysis, and tourism consultancy. Companies that possess expertise in social research methodologies or have experience in the tourism sector would be particularly well-suited to compete. By engaging in this research project, successful bidders will not only contribute to improvements in Scotland's tourism offerings but could also establish valuable relationships with VisitScotland for future collaborations. The contract includes provisions for a potential 12-month extension, allowing for sustained engagement in this vital area of development.

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Notice Information

Notice Title

Visitor Experience Satisfaction Research

Notice Description

VisitScotland is seeking a suitable qualified supplier to undertake research to gain a thorough understanding of people's satisfaction with the visitor experience in Scotland and its regions, and to identify the drivers of positive and negative satisfaction, which will enable us to provide guidance on necessary investment - at a business, local or national level - to improve it.

Lot Information

Lot 1

To gain a thorough understanding of people's satisfaction with the visitor experience in Scotland and its regions, and to identify the drivers of positive and negative satisfaction, which will enable us to provide guidance on necessary investment - at a business, local or national level - to improve it.

Renewal: There is another 12 month extension at the discretion of VisitScotland

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000574748
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB346022
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
PCS Notice - Website Contract Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

73110000 - Research services

79310000 - Market research services

Notice Value(s)

Tender Value
£80,000 Under £100K
Lots Value
£80,000 Under £100K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Feb 20197 years ago
Submission Deadline
6 Mar 2019Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
VISITSCOTLAND
Contact Name
Not specified
Contact Email
chloe.ritchie@visitscotland.com
Contact Phone
+44 1314722222

Buyer Location

Locality
EDINBURGH
Postcode
EH6 6JH
Post Town
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland
Local Authority
City of Edinburgh
Electoral Ward
Leith
Westminster Constituency
Edinburgh North and Leith

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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