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Award of Professional Advice and Support to Achieve the Customer Service Excellence Award for Per...

Perth & Kinross Council

This public procurement record has 1 release in its history.

Award

23 Apr 2019 at 15:20

PCS Notice - Quick Quote Award
Summary of the contracting process

The procurement process, initiated by Perth & Kinross Council, aims to appoint an external consultant to provide professional advice and support for achieving the 'Customer Service Excellence' Award. The procurement falls under the services category and is currently in the Award stage. The tender period began on 18 April 2019 and is set to conclude on 31 December 2019. The contracting authority is based in Perth, with the main contact being the Corporate Procurement team. The total value of the award is £2,332.00, and the contract has already been signed on 18 April 2019.

This tender presents an excellent opportunity for consulting firms specialising in customer service enhancement and accreditation processes. Businesses with experience in operational consultancy and project management would be well-positioned to compete for such contracts. With the focus on achieving a recognised accreditation, companies that can demonstrate proven methodologies and successful outcomes in similar projects will have a significant edge in this competitive procurement landscape.

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Notice Information

Notice Title

Award of Professional Advice and Support to Achieve the Customer Service Excellence Award for Per...

Notice Description

Perth and Kinross Council's Customer Service Centre Manager wishes to appoint an external consultant who can provide appropriate professional support and advice towards achieving the 'Customer Service Excellence' Accreditation for the Centre by the end of 2019.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000577446
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR352169
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Quick Quote Award
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

15 - Food, beverages, tobacco and related products

CPV Codes

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£2,332 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
23 Apr 20197 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Apr 20197 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Not Specified
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Perth & Kinross Council
Additional Buyers

Argyll and Bute Council

Barrhead Housing Association

City of Glasgow College

Cloch Housing Association

Fife Council

Glasgow Caledonian University

Moray Council

National Museums Scotland

North Lanarkshire Council

Renfrewshire Council

Scottish Government

South Lanarkshire Council

Stirling Council

University of Dundee

University of Strathclyde

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BARRHEAD
Postcode
PH1 5GD
Postcode Area
Perth
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM0 Eastern Scotland
Small Region (ITL 3)
TLM02 Perth and Kinross, and Stirling
Delivery Location
Not specified
Local Authority
Perth and Kinross
Electoral Ward
Perth City Centre
Westminster Constituency
Perth and Kinross-shire

Supplier Information

Number of Suppliers
21
Supplier Names

Alliance National

Bunzl Cleaning & Hygiene Supplies

CMBS (Plumbing & Heating)

DETS

Davie & McCulloch

J S McColl Painting Contractors Ltd

Lorien Resourcing Ltd

M Assessment Services

McRobb Display Ltd

RCA Trust

Robinson Low Francis LLP

Synergi IT

Transport Research Laboratory (TRL)

Turner & Townsend

Venesky Brown Ltd

WSP UK Ltd

Waterman

Waters (Main Contact)

Wicksteed Leisure Ltd

William Wilson Ltd

XMA Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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