Planning

For The Supply & Build of a Customer Services e-Platform

MIDLOTHIAN COUNCIL

This public procurement record has 1 release in its history.

Planning

11 Apr 2019 at 00:00

OJEU - F1 - Prior Information Notice
Summary of the contracting process

The Midlothian Council is seeking a strategic partner for the supply and construction of a Customer Services e-Platform, with the procurement process currently in the planning stage. This service falls under the industry category of General Public Services, and it is aimed at improving customer service delivery. The contract initiation took place on 11 April 2019, with a planned communication tool set for 12 April 2019. Interested parties can access detailed information about the project and necessary documents through the provided links leading to Public Contracts Scotland.

This tender presents an excellent opportunity for businesses specialised in software development, e-platform solutions, and customer service technology. Companies that can provide service design, ongoing support, and maintenance throughout the contract term will be particularly well-suited to compete. Engaging with the council in this initiative not only allows providers to expand their service offerings but also positions them within a key government contract that can lead to further opportunities within the public sector.

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Notice Information

Notice Title

For The Supply & Build of a Customer Services e-Platform

Notice Description

Seeking a Strategic Partner who will build an e-Platform for use in relation to Customer Services and various related services.

Lot Information

Lot 1

For The Supply & Build of a Customer Services e-Platform (which must be inclusive of: - Requisite Service Design; Ongoing Support; Maintenance all throughout the term of the Contract.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000580650
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR351383
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
OJEU - F1 - Prior Information Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
11 Apr 20196 years ago
Submission Deadline
Not specified
Future Notice Date
12 Apr 2019Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MIDLOTHIAN COUNCIL
Contact Name
Colin Anderson
Contact Email
colin.anderson@midlothian.gov.uk
Contact Phone
+44 1312713657

Buyer Location

Locality
DALKEITH
Postcode
EH22 1DN
Post Town
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM11 East Lothian and Midlothian
Delivery Location
TLM73 East Lothian and Midlothian
Local Authority
Midlothian
Electoral Ward
Dalkeith
Westminster Constituency
Midlothian

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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