Award

Microsoft Premier Support

CROWN OFFICE AND PROCURATOR FISCAL SERVICE

This public procurement record has 1 release in its history.

Summary of the contracting process

The Crown Office and Procurator Fiscal Service has awarded a contract for Microsoft Premier Support, aimed at enhancing its use of Microsoft technologies across critical applications such as Case Management Services and Email. Located in Edinburgh, this procurement falls within the services industry category and was conducted through an open procedure procurement method. The contract, valued at £50,840.82, was signed on 29th March 2019, marking its completion stage with only one bid received for this tender (COPFS-2018-0102).

This tender presents significant opportunities for businesses well-versed in Microsoft services and support capabilities, particularly those that can provide proactive support and advice for Microsoft technologies. Companies that specialise in IT services, particularly those that can assist organisations in leveraging their Microsoft Enterprise Agreements and support digital transformation projects, will find this contract particularly relevant. Engaging with COPFS could enhance their portfolios and showcase their expertise within the public sector domain.

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Notice Title

Microsoft Premier Support

Notice Description

Microsoft technologies and services underpin most of the Tier 1 applications used across the Crown Office & Procurator Fiscal Service (COPFS) including Case Management Services, Corporate Apps, Intranet, Email, VDI and Kofax Scanning. Supporting this environment is both complex and time critical. Direct access to best practice support and advice for Microsoft technology and services allows COPFS to meet our Service Level Agreements and ensure services remain available to COPFS users.

Lot Information

Lot 1

In addition to accessing proactive support and advice this allows COPFS to plan, architect and deploy new services. This will be a key requirement for the COPFS Digital Strategy delivery plan and in particular the Digital Workplace project to ensure COPFS make best use of the Microsoft licenses and services we have recently contracted to purchase through the contract award of our Microsoft Enterprise Agreement, which includes M365 licenses for all COPFS users for the next 3 years. Whilst other routes to market were considered, COPFS ultimately chose to procure these support services through our Microsoft Enterprise Agreement partner.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000582191
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR352752
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£50,840 Under £100K

Notice Dates

Publication Date
30 Apr 20196 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
29 Mar 20196 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
CROWN OFFICE AND PROCURATOR FISCAL SERVICE
Contact Name
Adrian Williamson
Contact Email
adrian.williamson@copfs.gov.uk
Contact Phone
+44 3000203000

Buyer Location

Locality
EDINBURGH
Postcode
EH1 1LA
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland

Local Authority
City of Edinburgh
Electoral Ward
City Centre
Westminster Constituency
Edinburgh East and Musselburgh

Supplier Information

Number of Suppliers
1
Supplier Name

INSIGHT DIRECT (UK

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=APR352752
    Microsoft Premier Support - Microsoft technologies and services underpin most of the Tier 1 applications used across the Crown Office & Procurator Fiscal Service (COPFS) including Case Management Services, Corporate Apps, Intranet, Email, VDI and Kofax Scanning. Supporting this environment is both complex and time critical. Direct access to best practice support and advice for Microsoft technology and services allows COPFS to meet our Service Level Agreements and ensure services remain available to COPFS users.

Open Contracting Data Standard (OCDS)

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