Tender

Service Quality Management System

ABELLIO SCOTRAIL LTD

This public procurement record has 1 release in its history.

Tender

06 Jun 2019 at 00:00

PCS Notice - Website Contract Notice
Summary of the contracting process

Abellio ScotRail Ltd is currently seeking proposals for a new Service Quality Management System aimed at enhancing their operations in the railway industry. This procurement process is classified as active and follows a selective procurement method using a restricted procedure. The submission period ends on 24th June 2019, with tenders to be submitted electronically. The project is located in Glasgow, UK, and is expected to involve managing the lifecycle of business assets, supporting service quality management, and incorporating features such as asset audits and fault management.

This tender presents significant opportunities for businesses specialising in software solutions, particularly those with experience in asset management and facility management systems. Companies that can demonstrate innovation in managing service quality and efficiency within the rail sector would be particularly well-positioned to compete. The contract is expected to last for 1080 days, with possibilities for extension, thus providing potential bidders with long-term engagement and opportunities for business growth.

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Notice Information

Notice Title

Service Quality Management System

Notice Description

ScotRail are looking for a new Service Quality Management System/Computer Aided Facility Management System.

Lot Information

Lot 1

Abellio ScotRail requires a solution that will manage the lifecycle of business assets and support the management of the Service Quality regime, including the recording of asset audits and fault management functionality.

Renewal: Contract may be extended by 12 months

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000585698
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN356286
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
PCS Notice - Website Contract Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

48421000 - Facilities management software package

48517000 - IT software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Jun 20196 years ago
Submission Deadline
24 Jun 2019Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ABELLIO SCOTRAIL LTD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G2 1LU
Post Town
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland
Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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