Planning

Enterprise IT Service Management (ITSM) Solution

UNIVERSITY OF STRATHCLYDE

This public procurement record has 1 release in its history.

Planning

31 Jul 2019 at 00:00

Summary of the contracting process

The University of Strathclyde is planning a procurement process for an "Enterprise IT Service Management (ITSM) Solution" to effectively manage IT and Library incidents, enquiries, requests, and changes. This procurement falls under the goods category and has a submission deadline for registration of interest by 17:00 GMT on 9th August 2019. Interested parties will receive a questionnaire on 12th August 2019, which must be completed and returned by 17:00 on 16th August 2019. The procurement is located in Glasgow, and it is governed by public law regulations.

This tender represents a significant opportunity for businesses specialising in IT service management solutions and related technologies. Companies that provide tools for incident management, customer service support, and library systems would be particularly well-suited to compete. Engaging with this procurement could help businesses expand their market presence and demonstrate their capabilities in delivering technological solutions to the educational sector.

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Notice Title

Enterprise IT Service Management (ITSM) Solution

Notice Description

The University seeks registration of interest for a potential procurement exercise to source an ITSM solution tool to manage all IT and Library incidents, enquiries, requests and changes.

Lot Information

Lot 1

Registrations of interest must be received by 1700hrs GMT on 9th August 2019. Any registrations of interest received after this date will be addressed at the discretion of the Contracting Authority. A questionnaire will be issued to all those who have registered an interest on 12th August 2019, and must be returned to the Contracting Authority by 1700hrs on 16th August 2019. Potential bidders must not make direct, unsolicited contact with stakeholders The Contracting Authority cannot provide any further information to any interested Party at this stage.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000592916
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG362084
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
OJEU - F1 - Prior Information Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
31 Jul 20196 years ago
Submission Deadline
Not specified
Future Notice Date
1 Oct 2019Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF STRATHCLYDE
Contact Name
Not specified
Contact Email
david.waddell@strath.ac.uk
Contact Phone
+44 1415482823

Buyer Location

Locality
GLASGOW
Postcode
G1 1QE
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM82 Glasgow City

Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North East

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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