Notice Information
Notice Title
West of Scotland Housing Association - Out of Hours Call Service
Notice Description
West of Scotland Housing Association is looking for a service provider to provide an out of hours call service for emergency repairs.
Lot Information
Lot 1
We are looking for a service provider to provide an out of hours on call service for emergency repairs. The service will be required to operation from 5pm to 9am every weekday, weekends and public holidays. We will require the service provider to answer calls from our tenants in respect of emergency repairs. The repairs will need to be logged on our system and the relevant contractor instructed to carry out the repairs.
Renewal: Initially one year with the option of extending by a further one plus one year. The contract would potentially be 3 years in total.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000598112
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC375261
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- PCS Notice - Website Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79510000 - Telephone-answering services
79512000 - Call centre
Notice Value(s)
- Tender Value
- £75,000 Under £100K
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 17 Dec 20196 years ago
- Submission Deadline
- 15 Oct 2019Expired
- Future Notice Date
- Not specified
- Award Date
- 25 Nov 20196 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Not Specified
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- WEST OF SCOTLAND HOUSING ASSOCIATION LTD
- Contact Name
- Not specified
- Contact Email
- jennifer.cairns@westscot.co.uk
- Contact Phone
- +44 1415505600
Buyer Location
- Locality
- GLASGOW
- Postcode
- G40 3QH
- Post Town
- Glasgow
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM3 West Central Scotland
- Small Region (ITL 3)
- TLM32 Glasgow City
- Delivery Location
- TLM82 Glasgow City, TLM84 North Lanarkshire, TLM93 North Ayrshire and East Ayrshire, TLM94 South Ayrshire, TLM95 South Lanarkshire
-
- Local Authority
- Glasgow City
- Electoral Ward
- Calton
- Westminster Constituency
- Glasgow East
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP366434&idx=1
17th September 2019 - Tender Documents -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=SEP366434&idx=2
17th September 2019 - Appendix 1 - Repairs Process -
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=SEP366434
West of Scotland Housing Association - Out of Hours Call Service - West of Scotland Housing Association is looking for a service provider to provide an out of hours call service for emergency repairs. -
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC375261
West of Scotland Housing Association - Out of Hours Call Service - West of Scotland Housing Association is looking for a service provider to provide an out of hours call service for emergency repairs.
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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