Tender

Supporter Services

NATIONAL TRUST FOR SCOTLAND

This public procurement record has 1 release in its history.

Tender

24 Oct 2019 at 00:00

PCS Notice - Website Contract Notice
Summary of the contracting process

The National Trust for Scotland is currently procuring services related to "Supporter Services" as part of an open tender process. This procurement falls within the services category and is aimed at enhancing customer service and fundraising efforts across all areas of Scotland. The deadline for submissions is set for 2 December 2019, with the bid opening scheduled for the same day at 14:00. Interested suppliers can submit their proposals electronically, ensuring they comply with the established guidelines for bidding.

This tender presents a valuable opportunity for businesses specialising in customer service, data processing, and fundraising to expand their operations. Companies that can deliver high-quality data management, customer interaction, and fulfilment services would be particularly well-suited to compete for this contract. Engaging with the National Trust for Scotland not only allows businesses to secure a contract but also enhances their visibility within the charity sector, potentially leading to further partnership opportunities.

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Notice Information

Notice Title

Supporter Services

Notice Description

The Trust aims to select a supplier to be an extension of our customer service and fundraising team, to ensure our supporters have a seamless experience regardless of whether they speak with our central team or our partner customer service team. Our requirements include fulfilling our data processing services, laser printing, enclosing and despatching client membership packs and provision of required stationary, ad hoc sticker and Guide fulfilment, telephone response and donation processing, fundraising mailing and data management.

Lot Information

Lot 1

The Trust aims to select a supplier to be an extension of our customer service and fundraising team, to ensure our supporters have a seamless experience regardless of whether they speak with our central team or our partner customer service team. Our requirements include fulfilling our data processing services, laser printing, enclosing and despatching client membership packs and provision of required stationary, ad hoc sticker and Guide fulfilment, telephone response and donation processing, fundraising mailing and data management.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000602085
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT370002
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
PCS Notice - Website Contract Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79342300 - Customer services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Oct 20196 years ago
Submission Deadline
2 Dec 2019Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NATIONAL TRUST FOR SCOTLAND
Contact Name
Colin Heppenstall
Contact Email
procurement@nts.org.uk
Contact Phone
+44 1314580374

Buyer Location

Locality
EDINBURGH
Postcode
EH11 4DF
Post Town
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland
Local Authority
City of Edinburgh
Electoral Ward
Sighthill/Gorgie
Westminster Constituency
Edinburgh South West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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