Award

Avaya Support & SIP Trunk

THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS")

This public procurement record has 1 release in its history.

Summary of the contracting process

The procurement process involves the Common Services Agency (NHS National Services Scotland, referred to as NSS) awarding a contract for telephony services titled "Avaya Support & SIP Trunk." This procurement falls within the health industry category and is located in Edinburgh, UK. The tender was initiated via an open procedure, and the award was officially made on 12 December 2019, with the contract valued at £667,210. This award is part of a framework agreement under the Scottish Government Telephony Services Dynamic Purchasing System.

This tender presents significant opportunities for businesses specialising in telephony and communication services, particularly those that offer support for Avaya systems and SIP trunking solutions. Companies like Maintel Europe Ltd, which successfully won the contract, exemplify the types of small and medium-sized enterprises that could benefit from similar contracts. Organisations with expertise in upgrading and virtualising telephony estates or providing high availability services will find this sector ripe for growth.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Avaya Support & SIP Trunk

Notice Description

the provision of a bundle of Telephony services for NHS NSS, namely: - Support for NSS's Avaya PBX - Upgrade and Virtualization of the Avaya estate - Provision and support of high availability SIP Trunks

Lot Information

Lot 1

The provision of a bundle of Telephony services for NHS NSS, namely: - Support for NSS's Avaya PBX - Upgrade and Virtualization of the Avaya estate - Provision and support of high availability SIP Trunks.

Options: 3 Years with up to two twelve (12) month optional extension periods

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000608050
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC375040
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment


CPV Codes

32412100 - Telecommunications network

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£667,210 £500K-£1M

Notice Dates

Publication Date
13 Dec 20196 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
12 Dec 20196 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS")
Contact Name
Not specified
Contact Email
nss.procurementteam@nhs.net
Contact Phone
+44 1698794410

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9EB
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland

Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh South West

Supplier Information

Number of Suppliers
1
Supplier Name

MAINTEL EUROPE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000608050-2019-12-13T00:00:00Z",
    "date": "2019-12-13T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000608050",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-1",
            "name": "The Common Services Agency (more commonly known as NHS National Services Scotland) (\"NSS\")",
            "identifier": {
                "legalName": "The Common Services Agency (more commonly known as NHS National Services Scotland) (\"NSS\")"
            },
            "address": {
                "streetAddress": "Gyle Square (NSS Head Office), 1 South Gyle Crescent",
                "locality": "Edinburgh",
                "region": "UKM",
                "postalCode": "EH12 9EB"
            },
            "contactPoint": {
                "email": "nss.procurementteam@nhs.net",
                "telephone": "+44 1698794410",
                "url": "http://"
            },
            "roles": [
                "buyer",
                "centralPurchasingBody",
                "reviewBody"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Body governed by public law",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "07",
                        "description": "Health",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.nhsscotlandprocurement.scot.nhs.uk/"
            }
        },
        {
            "id": "org-213",
            "name": "Maintel Europe Ltd",
            "identifier": {
                "legalName": "Maintel Europe Ltd"
            },
            "address": {
                "streetAddress": "160 Blackfriars Road",
                "locality": "London",
                "region": "UK",
                "postalCode": "SE1 8EZ"
            },
            "contactPoint": {
                "telephone": "+344 8711122"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "url": "http://"
            }
        }
    ],
    "buyer": {
        "name": "The Common Services Agency (more commonly known as NHS National Services Scotland) (\"NSS\")",
        "id": "org-1"
    },
    "tender": {
        "id": "NSS192001",
        "title": "Avaya Support & SIP Trunk",
        "description": "the provision of a bundle of Telephony services for NHS NSS, namely: - Support for NSS's Avaya PBX - Upgrade and Virtualization of the Avaya estate - Provision and support of high availability SIP Trunks",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "id": "32412100",
                        "scheme": "CPV"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKM"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "DEC375040",
                "documentType": "awardNotice",
                "title": "Avaya Support & SIP Trunk",
                "description": "the provision of a bundle of Telephony services for NHS NSS, namely: - Support for NSS's Avaya PBX - Upgrade and Virtualization of the Avaya estate - Provision and support of high availability SIP Trunks",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC375040",
                "format": "text/html"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "The provision of a bundle of Telephony services for NHS NSS, namely: - Support for NSS's Avaya PBX - Upgrade and Virtualization of the Avaya estate - Provision and support of high availability SIP Trunks.",
                "status": "complete",
                "options": {
                    "description": "3 Years with up to two twelve (12) month optional extension periods"
                },
                "hasOptions": true
            }
        ],
        "coveredBy": [
            "GPA"
        ],
        "classification": {
            "id": "32412100",
            "scheme": "CPV"
        },
        "reviewDetails": "The bringing of court proceedings against the Authority after the framework agreement has been entered into will not affect the framework agreement unless grounds for the imposition of special penalties under the Public Contracts (Scotland) Regulations 2015 can be established. Otherwise the remedies that may be awarded by the courts where the framework agreement has been entered into are limited to the award of damages."
    },
    "awards": [
        {
            "id": "NSS192001-1",
            "suppliers": [
                {
                    "id": "org-213",
                    "name": "Maintel Europe Ltd"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "NSS192001-1",
            "awardID": "NSS192001-1",
            "status": "active",
            "value": {
                "amount": 667210,
                "currency": "GBP"
            },
            "dateSigned": "2019-12-12T00:00:00Z"
        }
    ],
    "language": "EN",
    "description": "Award against framework: Scottish Government Telephony Services Dynamic Purchasing System, Lot 3 Enterprise Bundled Services Further Competition from Scottish Government Telephony Services Dynamic Purchasing System, Lot 3 Enterprise Bundled Services. (SC Ref:608050)",
    "bids": {
        "statistics": [
            {
                "id": "354",
                "measure": "bids",
                "value": 5,
                "relatedLot": "1"
            },
            {
                "id": "355",
                "measure": "smeBids",
                "value": 3,
                "relatedLot": "1"
            }
        ]
    },
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000608050"
        }
    ],
    "noticetype": "PCS Notice - Website Contract Award Notice"
}