Award

ServiceNow Licences

THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS")

This public procurement record has 1 release in its history.

Award

23 Dec 2019 at 00:00

OJEU - F3 - Contract Award Notice
Summary of the contracting process

The procurement process, initiated by The Common Services Agency (NHS National Services Scotland), involves the awarding of a contract for ServiceNow Licences. The procurement falls under the health services category and is located in Edinburgh, UK. This process was a limited tender method, resulting in a direct award to the supplier, ServiceNow, due to the urgent necessity to maintain continuity of service. The contract was signed on 12 December 2019, with a total value of approximately £1,068,946.92.

This tender presents significant opportunities for software and IT service providers, particularly those with expertise in digital transformation and service management platforms. Businesses that could compete effectively should have a strong background in providing licensed software solutions and an understanding of systems that support large-scale health service operations, especially those looking to engage with or supply to NHS entities across Scotland.

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Notice Information

Notice Title

ServiceNow Licences

Notice Description

Licence costs

Lot Information

Lot 1

3 year costs for licences. ServiceNow is a strategic platform both for NSS and the wider NHS Scotland and supports the continued digital transformation of activities across NSS and other NHS Scotland Boards. The Authority has purchased the following: ServiceNow(r) Now Platform - Custom Application ServiceNow(r) IT Service Management ServiceNow(r) IT Business Management Planner ServiceNow(r) Additional Non-Production Instance ServiceNow(r) IntegrationHub Professional ServiceNow(r) Approver User ServiceNow(r) IT Operations Management Visibility ServiceNow(r) Database Encryption

Procurement Information

This is a direct award to ServiceNow on the basis of continuity of service(contract expires 15/12/19 and would not be available to use on 16/12/19 if not renewed)Regulation 33 applies

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000608844
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC376016
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,068,946 £1M-£10M

Notice Dates

Publication Date
23 Dec 20196 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
12 Dec 20196 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS")
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9EB
Post Town
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland
Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh South West

Supplier Information

Number of Suppliers
1
Supplier Name

SERVICENOW

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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