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Case 488208 BSL Based Video Relay Service

Scottish Government

This public procurement record has 2 releases in its history.

Award

25 Mar 2020 at 00:00

OJEU - F3 - Contract Award Notice
Tender

25 Feb 2020 at 00:00

OJEU - F2 - Contract Notice
Summary of the contracting process

The Scottish Government is procuring a contract titled "Case 488208 BSL Based Video Relay Service," aimed at providing a fully managed online Video Relay Interpreting Service for British Sign Language (BSL) users. This procurement falls under the services industry category and is located in Scotland. Currently in the Tender stage, the submission deadline for proposals is set for 31 March 2020, with the contract's commencement period spanning from 1 July 2020 to 30 June 2022, including an optional 24-month extension. The procurement process follows an open method, specifically an open procedure, where all eligible suppliers are invited to submit their bids.

This tender presents significant opportunities for businesses specialising in interpreting and communication services, particularly those registered with the Scottish Association of Sign Language Interpreters or the National Register of Communication Professionals working with Deaf and Deafblind People. Companies that can demonstrate experience in delivering similar services and meet the selection criteria, which includes financial and insurance requirements, would be well positioned to compete for this contract. Engaging in this tender could not only enhance service offerings to a critical demographic but also contribute to positively impacting the community by enabling better communication access for Deaf individuals across public and private sectors.

How relevant is this notice?

Notice Information

Notice Title

Case 488208 BSL Based Video Relay Service

Notice Description

Case 488208 BSL Based Video Relay Service for the period 1 July 2020 to 30 June 2022 with the option to extend for a period of 24 months arranged on an annual basis

Lot Information

Lot 1

The Scottish Government's Directorate for Community Health and Social Care, Social Care Support Division requires a suitably qualified and experienced contractor to provide a fully managed online Video Relay Interpreting Service (VRS). The purpose of the service (called "contactSCOTLAND-BSL") is to enable Scottish Deaf and Deafblind British Sign Language (BSL) users to access and interact with public sector bodies, third sector services, the private sector and family and friends (hereafter referred to as services, family and friends). The contactSCOTLAND-BSL service will offer Scotland's 6,500 BSL users the means to communicate, in real-time, with services, family and friends via video-call and a BSL/English interpreter. The BSL user contacts the service through a mobile device such as a smartphone or tablet or desktop computer and signs via the camera to the online BSL/English interpreter, who in turn calls (telephones) the services or family or friends and relays the call between the two.. Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Renewal: Extension up to 24 months arranged annually

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000610615
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR384344
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79540000 - Interpretation services

Notice Value(s)

Tender Value
£1,600,000 £1M-£10M
Lots Value
£1,600,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Mar 20206 years ago
Submission Deadline
31 Mar 2020Expired
Future Notice Date
Not specified
Award Date
25 Mar 20206 years ago
Contract Period
1 Jul 2020 - 30 Jun 2022 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Cancelled
Lots Status
Cancelled
Awards Status
Unsuccessful
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Scottish Government
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLASGOW
Postcode
G2 8EA
Postcode Area
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland
Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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