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Provision of a cloud-hosted social intelligence tool

University of Aberdeen

This public procurement record has 2 releases in its history.

Award

02 Jul 2020 at 01:00

OJEU - F3 - Contract Award Notice
Tender

17 Feb 2020 at 00:00

OJEU - F2 - Contract Notice
Summary of the contracting process

The University of Aberdeen has completed the procurement process for the "Provision of a cloud-hosted social intelligence tool". This contract falls under the services category, specifically targeting the education industry. The procurement method utilised was an open procedure, and the award date was on 30th June 2020. Suppliers submitted their bids electronically, with the bid period having ended on 19th March 2020. The University is located in Aberdeen, UK, with the contract valued at £250,000 GBP and the delivery of services directly addressing the analysis of social media data to enhance the university's brand perception.

This tender represents a significant opportunity for businesses within the technology and media sectors, particularly those that provide analytics software, social media monitoring tools, or cloud-based solutions. Small and medium-sized enterprises (SMEs) that specialise in innovative digital services and have experience in similar projects would be well-positioned to compete in such tenders. The focus on 24/7 availability and comprehensive social media coverage indicates a demand for suppliers who can deliver robust, scalable solutions to meet the university's requirements effectively.

How relevant is this notice?

Notice Information

Notice Title

Provision of a cloud-hosted social intelligence tool

Notice Description

Award of contract for a service provider to deliver a cloud-hosted enterprise-level solution, available 24/7, to centrally administer and coordinate the collection and intelligent analysis of acquired social media data pertaining to both the overall institutional brand as perceived online and data acquired through social media monitoring methods, tools, technologies and services to monitor internet traffic which may involve the use of the University's name or brand, as well as use of words/phrases that may be related to the University's interests. This includes, but is not limited to, monitoring all levels of internet media, publishers, social sites, public social media posts and tweets, blogs and comments across the major social platforms (Facebook, twitter, LinkedIn, Instagram, YouTube, Pinterest, and Chinese social media), ungated communities such as forums, news articles, public Pins, YouTube videos/comments, internet video, internet forums, etc.

Lot Information

Lot 1

Award of contract for a service provider to deliver a cloud-hosted enterprise-level solution, available 24/7, to centrally administer and coordinate the collection and intelligent analysis of acquired social media data pertaining to both the overall institutional brand as perceived online and data acquired through social media monitoring methods, tools, technologies and services to monitor internet traffic which may involve the use of the University's name or brand, as well as use of words/phrases that may be related to the University's interests. This includes, but is not limited to, monitoring all levels of internet media, publishers, social sites, public social media posts and tweets, blogs and comments across the major social platforms (Facebook, twitter, LinkedIn, Instagram, YouTube, Pinterest, and Chinese social media), ungated communities such as forums, news articles, public Pins, YouTube videos/comments, internet video, internet forums, etc.

Renewal: Expected duration of contract = The contract shall be for one [1] year with an option to extend for up to ten [10] individual one [1] year periods, subject to satisfactory performance and mutual agreement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000614849
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL389653
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48100000 - Industry specific software package

72268000 - Software supply services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£250,000 £100K-£500K

Notice Dates

Publication Date
2 Jul 20206 years ago
Submission Deadline
19 Mar 2020Expired
Future Notice Date
Not specified
Award Date
30 Jun 20206 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
University of Aberdeen
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ABERDEEN
Postcode
AB24 3FX
Postcode Area
Aberdeen
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM5 North Eastern Scotland
Small Region (ITL 3)
TLM50 Aberdeen City and Aberdeenshire
Delivery Location
TLM50 Aberdeen City and Aberdeenshire
Local Authority
Aberdeen City
Electoral Ward
Tillydrone/Seaton/Old Aberdeen
Westminster Constituency
Aberdeen North

Supplier Information

Number of Suppliers
1
Supplier Name

Fenix Media T/A Pulsar

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB381134
    Provision of a cloud-hosted social intelligence tool - The University of Aberdeen is seeking a service provider to deliver a cloud-hosted enterprise-level solution, available 24/7, to centrally administer and coordinate the collection and intelligent analysis of acquired social media data pertaining to both the overall institutional brand as perceived online and data acquired through social media monitoring methods, tools, technologies and services to monitor internet traffic which may involve the use of the University's name or brand, as well as use of words/phrases that may be related to the University's interests. This includes, but is not limited to, monitoring all levels of internet media, publishers, social sites, public social media posts and tweets, blogs and comments across the major social platforms (Facebook, twitter, LinkedIn, Instagram, YouTube, Pinterest, and Chinese social media), ungated communities such as forums, news articles, public Pins, YouTube videos/comments, internet video, internet forums, etc.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL389653
    Provision of a cloud-hosted social intelligence tool - Award of contract for a service provider to deliver a cloud-hosted enterprise-level solution, available 24/7, to centrally administer and coordinate the collection and intelligent analysis of acquired social media data pertaining to both the overall institutional brand as perceived online and data acquired through social media monitoring methods, tools, technologies and services to monitor internet traffic which may involve the use of the University's name or brand, as well as use of words/phrases that may be related to the University's interests. This includes, but is not limited to, monitoring all levels of internet media, publishers, social sites, public social media posts and tweets, blogs and comments across the major social platforms (Facebook, twitter, LinkedIn, Instagram, YouTube, Pinterest, and Chinese social media), ungated communities such as forums, news articles, public Pins, YouTube videos/comments, internet video, internet forums, etc.

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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