Award

Provision of a Telephony Service

NATIONAL LIBRARY OF SCOTLAND

This public procurement record has 1 release in its history.

Summary of the contracting process

The National Library of Scotland has recently completed the procurement process for the "Provision of a Telephony Service." This procurement, classified under the services category, was executed through an open procedure. Located in Edinburgh, the tender addressed the need for a unified telephony solution to replace the library's outdated systems. The award was made to Exchange Communications, with a contract value of £205,317.50, finalised on 18 February 2020. The tender, particularly aimed at upgrading communication infrastructure, marks the end of the award stage in this procurement process.

This tender offers significant business opportunities for firms specialising in telephony services and technology solutions, especially those capable of delivering integrated systems that can support multiple locations. Businesses with experience in large-scale communication projects or those providing innovative telephony solutions would be well-positioned to engage in similar future contracts. Given the completion of this contract, companies might also explore potential follow-up services or additional projects with the National Library of Scotland and similar institutions seeking to enhance their telecommunication capabilities.

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Notice Title

Provision of a Telephony Service

Notice Description

Provision of a telephony service is required for the National Library of Scotland.

Lot Information

Lot 1

The National Library of Scotland currently operates 2 telephony systems, one a Siemens ISDX and the other a Mitel VOIP system. There are approximately 400 desk phones between the two systems about 15% of which are part of the Mitel system. The two systems are connected to allow internal calls and routing of calls. These two systems support 4 sites (3 in Edinburgh and 1 in Glasgow). Due to the age of the ISDX system and the cost of maintaining these two systems it has been decided to replace the systems with a single platform.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000617528
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=MAR383108
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services


CPV Codes

64211100 - Local telephone services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£205,317 £100K-£500K

Notice Dates

Publication Date
9 Mar 20205 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
18 Feb 20206 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NATIONAL LIBRARY OF SCOTLAND
Contact Name
Not specified
Contact Email
sarah.hamilton@gov.scot
Contact Phone
+44 1316233700

Buyer Location

Locality
EDINBURGH
Postcode
EH1 1EW
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM75 City of Edinburgh

Local Authority
City of Edinburgh
Electoral Ward
City Centre
Westminster Constituency
Edinburgh East and Musselburgh

Supplier Information

Number of Suppliers
1
Supplier Name

EXCHANGE COMMUNICATIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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