Notice Information
Notice Title
Case Management Software
Notice Description
The operations and advice given by SLAB seeks a digital first approach to public service delivery in line with Scottish Government's Digital First Service Standards. A digital first approach can make better use of resources and offer best value in the SLAB legal aid system and service delivery. To support the delivery of these outcomes, SLAB is seeking to procure a single platform Case Management System (CMS) to support its three direct service business areas, Civil Legal Assistance Office (CLAO), Public Defence Solicitors' Office (PDSO) and Solicitors Contact Line (SCL). No single software package covering the three functions is currently in use. Each one has its own software setup, with varying degrees of CMS software capabilities.
Lot Information
Lot 1
The operations and advice given by SLAB seeks a digital first approach to public service delivery in line with Scottish Government's Digital First Service Standards. A digital first approach can make better use of resources and offer best value in the SLAB legal aid system and service delivery. To support the delivery of these outcomes, SLAB is seeking to procure a single platform Case Management System (CMS) to support its three direct service business areas, Civil Legal Assistance Office (CLAO), Public Defence Solicitors' Office (PDSO) and Solicitors Contact Line (SCL). No single software package covering the three functions is currently in use. Each one has its own software setup, with varying degrees of CMS software capabilities.
Renewal: Option to extend for a further 3 year period
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000627445
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG425668
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- OJEU - F3 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48000000 - Software package and information systems
48100000 - Industry specific software package
48200000 - Networking, Internet and intranet software package
48210000 - Networking software package
48211000 - Platform interconnectivity software package
48213000 - Operating system enhancement software package
48217000 - Transaction-processing software package
48219000 - Miscellaneous networking software package
48223000 - Electronic mail software package
48330000 - Scheduling and productivity software package
48333000 - Contact management software package
48422000 - Software package suites
48731000 - File security software package
48732000 - Data security software package
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 25 Aug 20214 years ago
- Submission Deadline
- 8 Sep 2020Expired
- Future Notice Date
- Not specified
- Award Date
- 30 Jul 20214 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Not Specified
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SCOTTISH LEGAL AID BOARD
- Contact Name
- Heather Allan
- Contact Email
- allanhe@slab.org.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- EDINBURGH
- Postcode
- EH12 5HE
- Post Town
- Edinburgh
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM1 East Central Scotland
- Small Region (ITL 3)
- TLM13 City of Edinburgh
- Delivery Location
- TLM75 City of Edinburgh
-
- Local Authority
- City of Edinburgh
- Electoral Ward
- City Centre
- Westminster Constituency
- Edinburgh West
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG392175&idx=10
29th August 2020 - Appendix - Work flows for SCL and CLAO -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG392175&idx=1
10th August 2020 - 20476 Invitation letter to Firms -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG392175&idx=2
10th August 2020 - BACS Form -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG392175&idx=3
10th August 2020 - CERTIFICATE OF BONA FIDE TENDER -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG392175&idx=4
10th August 2020 - Company Details Form v2 -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG392175&idx=5
10th August 2020 - Forms of Tender -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG392175&idx=6
10th August 2020 - GDPR Questionnaire(1) -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG392175&idx=7
10th August 2020 - Pricing Schedule -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG392175&idx=8
10th August 2020 - Requirement and Response v0.3 -
https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG392175&idx=9
10th August 2020 - Terms & Conditions SGCT2-2020 GDPR -
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG392175
Case Management Software - The operations and advice given by SLAB seeks a digital first approach to public service delivery in line with Scottish Government's Digital First Service Standards. A digital first approach can make better use of resources and offer best value in the SLAB legal aid system and service delivery. To support the delivery of these outcomes, SLAB is seeking to procure a single platform Case Management System (CMS) to support its three direct service business areas, Civil Legal Assistance Office (CLAO), Public Defence Solicitors' Office (PDSO) and Solicitors Contact Line (SCL). No single software package covering the three functions is currently in use. Each one has its own software setup, with varying degrees of CMS software capabilities. -
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG425668
Case Management Software - The operations and advice given by SLAB seeks a digital first approach to public service delivery in line with Scottish Government's Digital First Service Standards. A digital first approach can make better use of resources and offer best value in the SLAB legal aid system and service delivery. To support the delivery of these outcomes, SLAB is seeking to procure a single platform Case Management System (CMS) to support its three direct service business areas, Civil Legal Assistance Office (CLAO), Public Defence Solicitors' Office (PDSO) and Solicitors Contact Line (SCL). No single software package covering the three functions is currently in use. Each one has its own software setup, with varying degrees of CMS software capabilities.
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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