Award

NSSCOVID-19 -236 Additional Track & Trace Call Centre Capacity

THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS")

This public procurement record has 1 release in its history.

Award

30 Sep 2020 at 00:00

OJEU - F3 - Contract Award Notice
Summary of the contracting process

The procurement process detailed involves a contract awarded by The Common Services Agency, known as NHS National Services Scotland (NSS), for the provision of additional track and trace call centre capacity during the Covid-19 pandemic. This limited procurement method was selected to address extreme urgency, and the contract, valued at £1,290,000, was signed on 23rd September 2020. The process is classified under the services category and took place in Edinburgh, UK. The procurement is now complete, and it included a single bid, awarded to ASCENSOS.

This tender presents significant opportunities for businesses within the health and social care sector, particularly those specialising in contact tracing, call centre operations, or rapid deployment of services in response to public health emergencies. Companies with the capability to provide such urgent services and experience in working with public health agencies would be well-positioned to compete for similar future contracts, especially those that may arise from ongoing demands in pandemic management and public health responses.

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Notice Information

Notice Title

NSSCOVID-19 -236 Additional Track & Trace Call Centre Capacity

Notice Description

immediate and rapid deployment of additional track and trace contact tracers

Lot Information

Lot 1

This is a directly awarded contract between the Authority on behalf of NHS Scotland to meet the additional demands of the Scottish Health and Social Care sector during the current Covid-19 pandemic. This award has been approved for reasons of extreme urgency brought about by events unforeseeable by the contracting authority in line with Regulation 33(1)(c) of the Public Contracts (Scotland) Regulations 2015

Procurement Information

This is a directly awarded contract between the Authority on behalf of NHS Scotland to meet the additional demands of the Scottish Health and Social Care sector during the current Covid-19 pandemic.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000632029
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT396197
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212333 - Contact management software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,290,000 £1M-£10M

Notice Dates

Publication Date
30 Sep 20205 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Sep 20205 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS")
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9EB
Post Town
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland
Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh South West

Supplier Information

Number of Suppliers
1
Supplier Name

ASCENSOS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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