Award

NSSCOVID-19 -244 Additional Test & Protect Call Centre Capacity

THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS")

This public procurement record has 1 release in its history.

Award

20 Oct 2020 at 00:00

Summary of the contracting process

The procurement process for the contract titled "NSSCOVID-19 -244 Additional Test & Protect Call Centre Capacity" is being led by The Common Services Agency, commonly known as NHS National Services Scotland (NSS). This contract falls within the health services industry and was awarded for a value of £1,800,000 on 8th October 2020, aimed at addressing immediate needs for contact tracers during the Covid-19 pandemic. This process utilised a limited procurement method, specifically an award procedure without prior publication of a call for competition, due to the extreme urgency arising from unforeseeable events as per Regulation 33(1)(c) of the Public Contracts (Scotland) Regulations 2015. The procurement stage has been completed, and the contract has been active since the award date, with delivery expected to take place within NHS Scotland.

This tender represents a significant opportunity for businesses involved in health services, particularly those with capabilities in staffing or providing support for call centre operations. Organisations that specialise in recruitment or have experience in logistical support for health services will be well-suited to compete in similar future tenders, especially those looking to partner with public health agencies during ongoing public health challenges. Being involved in this sector can enable businesses to contribute positively while also enhancing their market presence in the growing demand for health-related services.

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Notice Title

NSSCOVID-19 -244 Additional Test & Protect Call Centre Capacity

Notice Description

a need for an immediate and rapid deployment of contact tracers

Lot Information

Lot 1

This is a directly awarded contract between the Authority on behalf of NHS Scotland to meet the additional demands of the Scottish Health and Social Care sector during the current Covid-19 pandemic. This award has been approved for reasons of extreme urgency brought about by events unforeseeable by the contracting authority in line with Regulation 33(1)(c) of the Public Contracts (Scotland) Regulations 2015

Procurement Information

This is a directly awarded contract between the Authority on behalf of NHS Scotland to meet the additional demands of the Scottish Health and Social Care sector during the current Covid-19 pandemic.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000633841
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=OCT397680
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72212333 - Contact management software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,800,000 £1M-£10M

Notice Dates

Publication Date
20 Oct 20205 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
8 Oct 20205 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS")
Contact Name
SSGovernance
Contact Email
nss.ssgovernance@nhs.scot
Contact Phone
+44 1698794438

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9EB
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland

Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh South West

Supplier Information

Number of Suppliers
1
Supplier Name

BARRHEAD TRAVEL SERVICE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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