Award

Provision of a Health and Social Care Case Management System

SHETLAND ISLANDS COUNCIL

This public procurement record has 4 releases in its history.

Award

17 Jan 2022 at 00:00

TenderUpdate

17 Feb 2021 at 00:00

TenderUpdate

03 Feb 2021 at 00:00

Tender

15 Jan 2021 at 00:00

Summary of the contracting process

The Shetland Islands Council has recently completed a procurement process for the "Provision of a Health and Social Care Case Management System," aimed at replacing the existing system used by Children’s Services and Community Health & Social Care services in the Shetland Islands. This project, categorised under goods, was conducted using an open procedure, and the final contract was signed on 28 November 2021, with an estimated total value of £361,964. The procurement took place in Lerwick, UK, and the buyer can be contacted via email at contract.admin@shetland.gov.uk.

This contract presents significant opportunities for businesses in the health and social care technology sector, particularly those specialising in case management systems. Suppliers with experience in delivering similar technological solutions, as well as those that can meet the contract's financial and technical assessment criteria, will be well-positioned to compete. Given the substantial investment in health and social care services, companies that provide innovative and reliable software solutions are especially encouraged to seek information on ongoing projects and future tenders from the Shetland Islands Council.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Provision of a Health and Social Care Case Management System

Notice Description

Provision of a replacement of the existing Health and Social Care case management system for use by Children's Services, and Community Health & Social Care services staff in the Shetland Islands Council and NHS Shetland.

Lot Information

Lot 1

The type of contract to be awarded is a contract for the provision of supplies to the Contracting Authority by a Supplier. The procurement is governed by the Public Contracts (Scotland) Regulations 2015 ("the Regulations") and Procurement Reform (Scotland) Act 2014. The procedure being followed is the Open Procedure in accordance with Regulation 28 of the Regulations.

Renewal: Options for renewal are included in the procurement documents.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000635301
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN437909
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

48100000 - Industry specific software package

48517000 - IT software package

Notice Value(s)

Tender Value
£1,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£361,964 £100K-£500K

Notice Dates

Publication Date
17 Jan 20224 years ago
Submission Deadline
15 Feb 2021Expired
Future Notice Date
Not specified
Award Date
28 Nov 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SHETLAND ISLANDS COUNCIL
Contact Name
Not specified
Contact Email
contract.admin@shetland.gov.uk
Contact Phone
+44 1595744595

Buyer Location

Locality
SHETLAND
Postcode
ZE1 0LZ
Post Town
Lerwick
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM66 Shetland Islands

Local Authority
Shetland Islands
Electoral Ward
Lerwick North and Bressay
Westminster Constituency
Orkney and Shetland

Supplier Information

Number of Suppliers
1
Supplier Name

ADVANCED HEALTH AND CARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-r6ebe6-0000635301-2022-01-17T00:00:00Z",
    "date": "2022-01-17T00:00:00Z",
    "ocid": "ocds-r6ebe6-0000635301",
    "initiationType": "tender",
    "parties": [
        {
            "id": "org-60",
            "name": "Shetland Islands Council",
            "identifier": {
                "legalName": "Shetland Islands Council"
            },
            "address": {
                "streetAddress": "8 North Ness Business Park, Lerwick",
                "locality": "Shetland",
                "region": "UKM66",
                "postalCode": "ZE1 0LZ"
            },
            "contactPoint": {
                "email": "contract.admin@shetland.gov.uk",
                "telephone": "+44 1595744595",
                "url": "http://www.publiccontractsscotland.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Regional or local authority",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "01",
                        "description": "General public services",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.shetland.gov.uk"
            }
        },
        {
            "id": "org-61",
            "name": "Lerwick Sheriff Court",
            "identifier": {
                "legalName": "Lerwick Sheriff Court"
            },
            "address": {
                "streetAddress": "King Erik Street",
                "locality": "LERWICK",
                "postalCode": "ZE1 0HD"
            },
            "contactPoint": {
                "email": "lerwick@scotcourts.gov.uk",
                "telephone": "+44 1595693914",
                "url": "http://"
            },
            "roles": [
                "reviewBody"
            ]
        },
        {
            "id": "org-8",
            "name": "Shetland Islands Council",
            "identifier": {
                "legalName": "Shetland Islands Council"
            },
            "address": {
                "streetAddress": "8 North Ness Business Park, Lerwick",
                "locality": "Shetland",
                "region": "UKM66",
                "postalCode": "ZE1 0LZ"
            },
            "contactPoint": {
                "email": "contract.admin@shetland.gov.uk",
                "telephone": "+44 1595744595",
                "url": "http://"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.shetland.gov.uk"
            }
        },
        {
            "id": "org-235",
            "name": "Shetland Islands Council",
            "identifier": {
                "legalName": "Shetland Islands Council"
            },
            "address": {
                "streetAddress": "8 North Ness Business Park, Lerwick",
                "locality": "Shetland",
                "region": "UKM66",
                "postalCode": "ZE1 0LZ"
            },
            "contactPoint": {
                "email": "contract.admin@shetland.gov.uk",
                "telephone": "+44 1595744595",
                "url": "http://"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "Regional or local authority",
                        "scheme": "TED_CA_TYPE"
                    },
                    {
                        "id": "01",
                        "description": "General public services",
                        "scheme": "COFOG"
                    }
                ],
                "url": "http://www.shetland.gov.uk"
            }
        },
        {
            "id": "org-236",
            "name": "Advanced Health and Care Limited",
            "identifier": {
                "legalName": "Advanced Health and Care Limited"
            },
            "address": {
                "streetAddress": "Ditton Park, Riding Court Road, Datchet",
                "locality": "Berkshire",
                "region": "UKI",
                "postalCode": "SL3 9LL"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "url": "http://"
            }
        },
        {
            "id": "org-237",
            "name": "Lerwick Sheriff Court",
            "identifier": {
                "legalName": "Lerwick Sheriff Court"
            },
            "address": {
                "streetAddress": "King Erik Street",
                "locality": "LERWICK",
                "postalCode": "ZE1 0HD"
            },
            "contactPoint": {
                "email": "lerwick@scotcourts.gov.uk",
                "telephone": "+44 1595693914",
                "url": "http://"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "name": "Shetland Islands Council",
        "id": "org-235"
    },
    "tender": {
        "id": "SW/1/19",
        "title": "Provision of a Health and Social Care Case Management System",
        "description": "Provision of a replacement of the existing Health and Social Care case management system for use by Children's Services, and Community Health & Social Care services staff in the Shetland Islands Council and NHS Shetland.",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "id": "48000000",
                        "scheme": "CPV"
                    },
                    {
                        "id": "48517000",
                        "scheme": "CPV"
                    }
                ],
                "deliveryLocation": {
                    "description": "The Contracting Authority is seeking to procure a replacement Health and Social Care Case Management system for use across the Shetland Islands."
                },
                "deliveryAddresses": [
                    {
                        "region": "UKM66"
                    },
                    {
                        "region": "UKM66"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amount": 1000000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "goods",
        "submissionMethod": [
            "electronicSubmission"
        ],
        "submissionMethodDetails": "http://www.publiccontractsscotland.gov.uk",
        "tenderPeriod": {
            "endDate": "2021-02-15T15:00:00Z"
        },
        "awardPeriod": {
            "startDate": "2021-02-15T15:00:00Z"
        },
        "documents": [
            {
                "id": "JAN404341",
                "documentType": "contractNotice",
                "title": "Provision of a Health and Social Care Case Management System",
                "description": "Provision of a replacement of the existing Health and Social Care case management system for use by Children's Services, and Community Health & Social Care services staff in the Shetland Islands Council and NHS Shetland.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN404341",
                "format": "text/html"
            },
            {
                "id": "JAN404341-1",
                "title": "Cover Letter",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN404341&idx=1",
                "datePublished": "2021-01-15T15:55:26Z",
                "dateModified": "2021-01-15T15:55:26Z",
                "format": "application/pdf"
            },
            {
                "id": "JAN404341-2",
                "title": "Invitation to Tender (PDF and Word Documents - ZIP File)",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN404341&idx=2",
                "datePublished": "2021-01-15T15:55:26Z",
                "dateModified": "2021-01-15T15:55:26Z",
                "format": "application/x-zip-compressed"
            },
            {
                "id": "JAN404341-3",
                "title": "Bank Reference Mandate",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN404341&idx=3",
                "datePublished": "2021-01-15T15:55:27Z",
                "dateModified": "2021-01-15T15:55:27Z",
                "format": "application/pdf"
            },
            {
                "id": "JAN404341-4",
                "title": "Tender Submission Checklist",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN404341&idx=4",
                "datePublished": "2021-01-15T15:55:27Z",
                "dateModified": "2021-01-15T15:55:27Z",
                "format": "application/pdf"
            },
            {
                "id": "JAN404341-5",
                "title": "Single Procurement Document (SPD) Scotland",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN404341&idx=5",
                "datePublished": "2021-01-15T15:55:27Z",
                "dateModified": "2021-01-15T15:55:27Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "JAN404341-6",
                "title": "Schedule 1A",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN404341&idx=6",
                "datePublished": "2021-01-19T15:36:35Z",
                "dateModified": "2021-01-19T15:36:35Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "JAN404341-7",
                "title": "Single Procurement Document (SPD) Scotland",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN404341&idx=7",
                "datePublished": "2021-01-22T08:52:10Z",
                "dateModified": "2021-01-22T08:52:10Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "JAN404341-8",
                "title": "Schedule 3A - Technology Specification Response",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN404341&idx=8",
                "datePublished": "2021-01-25T16:01:25Z",
                "dateModified": "2021-01-25T16:01:25Z",
                "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
            },
            {
                "id": "JAN404341-9",
                "title": "Answers to Outstanding Questions (PDF Document dated 17 February 2021)",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN404341&idx=9",
                "datePublished": "2021-02-17T11:31:41Z",
                "dateModified": "2021-02-17T11:31:41Z",
                "format": "application/pdf"
            },
            {
                "id": "JAN404341-10",
                "title": "Updated Information and Instructions for Tenderers due to extended tender return deadline.",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN404341&idx=10",
                "datePublished": "2021-02-18T13:12:54Z",
                "dateModified": "2021-02-18T13:12:54Z",
                "format": "application/pdf"
            },
            {
                "id": "JAN404341-11",
                "title": "Updated Schedule 6 due to extended tender return deadline.",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN404341&idx=11",
                "datePublished": "2021-02-18T13:14:52Z",
                "dateModified": "2021-02-18T13:14:52Z",
                "format": "application/pdf"
            },
            {
                "id": "JAN404341-12",
                "title": "Answer to Scoring Question dated 18.2.21",
                "url": "https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=JAN404341&idx=12",
                "datePublished": "2021-02-23T14:59:06Z",
                "dateModified": "2021-02-23T14:59:06Z",
                "format": "application/pdf"
            },
            {
                "id": "JAN437909",
                "documentType": "awardNotice",
                "title": "Provision of a Health and Social Care Case Management System",
                "description": "Provision of a replacement of the existing Health and Social Care case management system for use by Children's Services, and Community Health & Social Care services staff in the Shetland Islands Council and NHS Shetland.",
                "url": "https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN437909",
                "format": "text/html"
            }
        ],
        "lots": [
            {
                "id": "1",
                "description": "The type of contract to be awarded is a contract for the provision of supplies to the Contracting Authority by a Supplier. The procurement is governed by the Public Contracts (Scotland) Regulations 2015 (\"the Regulations\") and Procurement Reform (Scotland) Act 2014. The procedure being followed is the Open Procedure in accordance with Regulation 28 of the Regulations.",
                "status": "complete",
                "hasOptions": false,
                "submissionTerms": {
                    "variantPolicy": "notAllowed"
                },
                "contractPeriod": {
                    "durationInDays": 1800
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Options for renewal are included in the procurement documents."
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "60"
                        },
                        {
                            "type": "price",
                            "description": "40"
                        }
                    ]
                }
            }
        ],
        "bidOpening": {
            "date": "2021-02-15T15:00:00Z"
        },
        "contractTerms": {
            "hasElectronicPayment": true,
            "electronicInvoicingPolicy": "allowed"
        },
        "coveredBy": [
            "GPA"
        ],
        "selectionCriteria": {
            "criteria": [
                {
                    "type": "economic",
                    "description": "Details of business structure and ownership",
                    "minimum": "Three years accounts and business reports for the contracting entity; A current bank reference report at a minimum value of 750,000 GBP; Evidence of current Employers Liability and Public Liability Insurance at a minimum value of 10,000,000 and 5,000,000 Great British Pounds (GBP) respectively. The Contracting Authority will carry out an Equifax check where a Bank Reference cannot be obtained and this will form part of the economic and financial evaluation of economic operators."
                },
                {
                    "type": "technical",
                    "minimum": "Evidence of same supply in the last three years of the proposed solution, together with details of two customers which the Tenderer has supplied the proposed Health and Social Care Case Management system within the last three years."
                }
            ]
        },
        "submissionTerms": {
            "languages": [
                "en"
            ],
            "bidValidityPeriod": {
                "durationInDays": 90
            }
        },
        "classification": {
            "id": "48100000",
            "scheme": "CPV"
        },
        "hasRecurrence": false,
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "amendments": [
            {
                "id": "amd-20",
                "description": "An extension of time was requested and granted.",
                "unstructuredChanges": [
                    {
                        "oldValue": {
                            "date": "2021-02-15T15:00:00Z"
                        },
                        "newValue": {
                            "date": "2021-02-22T15:00:00Z"
                        },
                        "where": {
                            "section": "IV.2.7",
                            "label": "Conditions for opening of tenders"
                        }
                    },
                    {
                        "oldValue": {
                            "date": "2021-02-15T15:00:00Z"
                        },
                        "newValue": {
                            "date": "2021-02-22T15:00:00Z"
                        },
                        "where": {
                            "section": "IV.2.2",
                            "label": "Time limit"
                        }
                    }
                ]
            },
            {
                "id": "amd-9",
                "description": "Further extension of the period requested and granted.",
                "unstructuredChanges": [
                    {
                        "oldValue": {
                            "date": "2021-02-22T15:00:00Z"
                        },
                        "newValue": {
                            "date": "2021-03-03T15:00:00Z"
                        },
                        "where": {
                            "section": "IV.2.2",
                            "label": "Time limit"
                        }
                    },
                    {
                        "oldValue": {
                            "date": "2021-02-22T15:00:00Z"
                        },
                        "newValue": {
                            "date": "2021-03-03T15:00:00Z"
                        },
                        "where": {
                            "section": "IV.2.7",
                            "label": "Conditions for opening of tenders"
                        }
                    }
                ]
            }
        ]
    },
    "language": "EN",
    "description": "The contract shall be subject to Scots Law and the jurisdiction of the Scottish Courts. GBP means Great British Pounds. Estimated value is based on a contract period of five years. Options to extend will be considered during the contract period. The UK has left the EU and the transition period after EU came to an end on 31 December 2020.From 1 January 2021, relevant references to the EU and EU procurement legislation will either be updated or removed from the Public Contracts Scotland site where appropriate. Despite the reference to the EU Directives embedded in the header of the Contract Notice, the EU Directives do not apply to this procurement. (SC Ref:679897)",
    "links": [
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000635301"
        },
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000635301"
        },
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000635301"
        },
        {
            "rel": "canonical",
            "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000635301"
        }
    ],
    "noticetype": "OJEU - F3 - Contract Award Notice",
    "awards": [
        {
            "id": "SW/1/19-1",
            "suppliers": [
                {
                    "id": "org-236",
                    "name": "Advanced Health and Care Limited"
                }
            ],
            "relatedLots": [
                "1"
            ]
        }
    ],
    "contracts": [
        {
            "id": "SW/1/19-1",
            "awardID": "SW/1/19-1",
            "status": "active",
            "value": {
                "amount": 361964,
                "currency": "GBP"
            },
            "dateSigned": "2021-11-28T00:00:00Z"
        }
    ],
    "relatedProcesses": [
        {
            "id": "1",
            "relationship": [
                "planning"
            ],
            "scheme": "EU-OJ",
            "identifier": "2021/S 000-000898"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "824",
                "measure": "bids",
                "value": 5,
                "relatedLot": "1"
            },
            {
                "id": "825",
                "measure": "smeBids",
                "value": 5,
                "relatedLot": "1"
            },
            {
                "id": "826",
                "measure": "foreignBidsFromEU",
                "value": 0,
                "relatedLot": "1"
            },
            {
                "id": "827",
                "measure": "foreignBidsFromNonEU",
                "value": 5,
                "relatedLot": "1"
            },
            {
                "id": "828",
                "measure": "electronicBids",
                "value": 5,
                "relatedLot": "1"
            }
        ]
    }
}