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PKC10089 Technical Support for the PKC Microsoft Environment

Perth & Kinross Council

This public procurement record has 1 release in its history.

Award

04 Dec 2020 at 00:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

Perth & Kinross Council has recently completed a procurement process for the contract titled "PKC10089 Technical Support for the PKC Microsoft Environment." The contract, which falls under the services category, focuses on providing escalation-level Microsoft expertise to assist the council's in-house IT Service team. The procurement method used was a selective procedure, and the contract, valued at approximately £80,000, was signed on 3 December 2020. The project, located in Perth, Scotland, is part of a framework under the Scottish Government Digital Technology Services DPS.

This contract presents significant opportunities for businesses specialising in IT support and Microsoft technologies, particularly those that can offer agile and reactive services. Small and medium-sized enterprises (SMEs) with experience in handling complex Microsoft environments are well-suited to compete for such contracts. Additionally, the nature of the work, involving both regular support and the possibility of ad hoc service days, allows for flexible engagement, making it appealing for service providers looking to expand their clientele within the public sector.

How relevant is this notice?

Notice Information

Notice Title

PKC10089 Technical Support for the PKC Microsoft Environment

Notice Description

Perth and Kinross Council ("PKC") wish to enter into an agreement for the provision of reactive escalation-level, on-call Microsoft expertise to support its in-house IT Service team in the management of complex / non-standard Microsoft incidents, problems and changes. Historical records show that the number of support calls per annum under this contract to be around 6. PKC is also interested in working with the successful supplier on a best value, non-exclusive ad hoc basis via the purchase of "support days" or "support hours". These support days/hours are intended to provide opportunities for reviewing system performance, stability and the general health / status of the PKC Microsoft environment; and implementing preventive tasks to maintain or enhance the integrity of the PKC Microsoft estate.

Lot Information

Lot 1

Perth and Kinross Council ("PKC") wish to enter into an agreement for the provision of reactive escalation-level, on-call Microsoft expertise to support its in-house IT Service team in the management of complex / non-standard Microsoft incidents, problems and changes. Historical records show that the number of support calls per annum under this contract to be around 6. PKC is also interested in working with the successful supplier on a best value, non-exclusive ad hoc basis via the purchase of "support days" or "support hours". These support days/hours are intended to provide opportunities for reviewing system performance, stability and the general health / status of the PKC Microsoft environment; and implementing preventive tasks to maintain or enhance the integrity of the PKC Microsoft estate.

Options: The Council has included for additional adhoc support days/hours within the contract.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000638048
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC401240
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£80,000 Under £100K

Notice Dates

Publication Date
4 Dec 20205 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
3 Dec 20205 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Perth & Kinross Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PERTH
Postcode
PH1 5PH
Postcode Area
Perth
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM0 Eastern Scotland
Small Region (ITL 3)
TLM02 Perth and Kinross, and Stirling
Delivery Location
TLM77 Perth and Kinross, and Stirling
Local Authority
Perth and Kinross
Electoral Ward
Perth City Centre
Westminster Constituency
Perth and Kinross-shire

Supplier Information

Number of Suppliers
1
Supplier Name

Quorum Network Resources Ltd

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC401240
    PKC10089 Technical Support for the PKC Microsoft Environment - Perth and Kinross Council ("PKC") wish to enter into an agreement for the provision of reactive escalation-level, on-call Microsoft expertise to support its in-house IT Service team in the management of complex / non-standard Microsoft incidents, problems and changes. Historical records show that the number of support calls per annum under this contract to be around 6. PKC is also interested in working with the successful supplier on a best value, non-exclusive ad hoc basis via the purchase of "support days" or "support hours". These support days/hours are intended to provide opportunities for reviewing system performance, stability and the general health / status of the PKC Microsoft environment; and implementing preventive tasks to maintain or enhance the integrity of the PKC Microsoft estate.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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