Notice Information
Notice Title
PKC10089 Technical Support for the PKC Microsoft Environment
Notice Description
Perth and Kinross Council ("PKC") wish to enter into an agreement for the provision of reactive escalation-level, on-call Microsoft expertise to support its in-house IT Service team in the management of complex / non-standard Microsoft incidents, problems and changes. Historical records show that the number of support calls per annum under this contract to be around 6. PKC is also interested in working with the successful supplier on a best value, non-exclusive ad hoc basis via the purchase of "support days" or "support hours". These support days/hours are intended to provide opportunities for reviewing system performance, stability and the general health / status of the PKC Microsoft environment; and implementing preventive tasks to maintain or enhance the integrity of the PKC Microsoft estate.
Lot Information
Lot 1
Perth and Kinross Council ("PKC") wish to enter into an agreement for the provision of reactive escalation-level, on-call Microsoft expertise to support its in-house IT Service team in the management of complex / non-standard Microsoft incidents, problems and changes. Historical records show that the number of support calls per annum under this contract to be around 6. PKC is also interested in working with the successful supplier on a best value, non-exclusive ad hoc basis via the purchase of "support days" or "support hours". These support days/hours are intended to provide opportunities for reviewing system performance, stability and the general health / status of the PKC Microsoft environment; and implementing preventive tasks to maintain or enhance the integrity of the PKC Microsoft estate.
Options: The Council has included for additional adhoc support days/hours within the contract.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-r6ebe6-0000638048
- Publication Source
- Public Contracts Scotland
- Latest Notice
- https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC401240
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- PCS Notice - Website Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Restricted procedure
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72261000 - Software support services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £80,000 Under £100K
Notice Dates
- Publication Date
- 4 Dec 20205 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 3 Dec 20205 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Not Specified
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- PERTH & KINROSS COUNCIL
- Contact Name
- Jonathan Janes
- Contact Email
- jjanes@pkc.gov.uk
- Contact Phone
- +44 1738475000
Buyer Location
- Locality
- PERTH
- Postcode
- PH1 5PH
- Post Town
- Perth
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM0 Eastern Scotland
- Small Region (ITL 3)
- TLM02 Perth and Kinross, and Stirling
- Delivery Location
- TLM77 Perth and Kinross, and Stirling
-
- Local Authority
- Perth and Kinross
- Electoral Ward
- Perth City Centre
- Westminster Constituency
- Perth and Kinross-shire
Further Information
Notice Documents
-
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=DEC401240
PKC10089 Technical Support for the PKC Microsoft Environment - Perth and Kinross Council ("PKC") wish to enter into an agreement for the provision of reactive escalation-level, on-call Microsoft expertise to support its in-house IT Service team in the management of complex / non-standard Microsoft incidents, problems and changes. Historical records show that the number of support calls per annum under this contract to be around 6. PKC is also interested in working with the successful supplier on a best value, non-exclusive ad hoc basis via the purchase of "support days" or "support hours". These support days/hours are intended to provide opportunities for reviewing system performance, stability and the general health / status of the PKC Microsoft environment; and implementing preventive tasks to maintain or enhance the integrity of the PKC Microsoft estate.
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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