Award

Managed Database Service (Oracle and SQL)

THE WHEATLEY HOUSING GROUP LIMITED

This public procurement record has 1 release in its history.

Award

26 Jan 2021 at 00:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

The procurement process, initiated by The Wheatley Housing Group Limited, involves the awarding of a contract for a Managed Database Service focusing on Oracle and SQL. This service, which includes comprehensive database support and monitoring, is classified under the housing and community amenities sector. The contract was awarded following a selective procurement method, with an award date of 24th November 2020 and a total contract value of £226,530.96. The delivery of these services will occur across various Wheatley Group IT infrastructure sites, based in Glasgow, UK.

This tender presents an excellent opportunity for businesses specialising in IT services, particularly those focused on database management and support. Companies equipped to provide proactive monitoring, performance optimization, and strategic planning for Oracle and SQL systems would be well-suited to compete. Given the value and scope of the contract, small to medium enterprises (SMEs) that can offer dedicated service delivery and innovative solutions in database management might find considerable growth potential in this awarded contract.

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Notice Information

Notice Title

Managed Database Service (Oracle and SQL)

Notice Description

To provide database support and monitoring services including the support of Oracle/SQL environments (proSECURE, Application Management and Linux VM Management, ProSECURE24 support services)

Lot Information

Lot 1

This contract relates to managed database services for the Group including support of Oracle/SQL environments. Aspects of this service include: -Full manual daily health checks -Rapid response and resolution services for all database issues. -Proactive monitoring, with rapid response to exceptions raised. - Preventative maintenance, management and housekeeping. - provision of service desk software access for incident management, historic ticket storage and maintenance of a knowledge base. - Provision of a dedicated service delivery manager, and direct contact methods for named, very skilled and highly qualified Oracle/SQL consultants. - Oracle/SQL bug resolution - Database change management - Database backup process implementation, management and maintenance. - Database restore testing on request, plus emergency database restores. - Test database refreshes as required and on request - Test database refresh issue resolution. - Performance bottleneck investigation - Performance and stability optimisation advice - Strategic planning assistance - Consultation and advisory service for Oracle/SQL and related products. - Liaison with third parties appointed either directly or indirectly by the client. - Oracle/SQL upgrade and patching service. - Out-of-hours scheduled maintenance - Management reporting

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000642146
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JAN404999
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72320000 - Database services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£226,530 £100K-£500K

Notice Dates

Publication Date
26 Jan 20215 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Nov 20205 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE WHEATLEY HOUSING GROUP LIMITED
Contact Name
Not specified
Contact Email
craig.bouse@dghp.org.uk
Contact Phone
+44 8004797979

Buyer Location

Locality
GLASGOW
Postcode
G1 1HL
Post Town
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM82 Glasgow City
Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow East

Supplier Information

Number of Suppliers
1
Supplier Name

PRO DBA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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