Award

IP Telephony Supply and Support

WEST LOTHIAN COUNCIL

This public procurement record has 1 release in its history.

Award

09 Feb 2021 at 00:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

West Lothian Council has successfully completed the procurement process for the "IP Telephony Supply and Support" contract, classified under services, centred in Livingston, UK. The procurement method employed was an open procedure, with the award made to Vodafone UK on 3rd February 2021, valued at £792,719.79. This project is part of the Network Services 2 framework. The contract is now active and encompasses comprehensive management and support of the Council's existing IPT solutions and related systems.

This tender presents significant growth opportunities for businesses specialising in telecommunications and IT services. Companies with expertise in IP telephony, particularly those able to provide installation, support, and management services aligned to a service-level agreement (SLA), will be particularly well-suited to compete. Given the scale of the contract value and the ongoing need for services within the public sector, this is an essential opportunity for businesses looking to expand their footprint in government contracting.

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Notice Information

Notice Title

IP Telephony Supply and Support

Notice Description

IP Telephony Supply and Support

Lot Information

Lot 1

IPT Tender Scope - the selected supplier will be responsible for: - Management and support, to an agreed SLA, of the Council's Avaya IPT solution/estate - including Aura Communications Manager and Aura Contact Centre; - Support, to an agreed SLA, of the Council's call recording solution; - Support, to an agreed SLA, of the Council's Softex call logging solution; - Supply of any further Avaya IPT equipment, as required, during the contract term; - Installation of any IPT hardware (excluding handsets) or licensing upgrades as required, during the contract term; - Supply and installation of software and security patches for all equipment.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000643685
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=FEB406274
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50332000 - Telecommunications-infrastructure maintenance services

50334000 - Repair and maintenance services of line telephony and line telegraphy equipment

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£792,719 £500K-£1M

Notice Dates

Publication Date
9 Feb 20215 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
3 Feb 20215 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WEST LOTHIAN COUNCIL
Contact Name
Augustine Toppo
Contact Email
augustine.toppo@westlothian.gov.uk
Contact Phone
+44 1506281812

Buyer Location

Locality
LIVINGSTON
Postcode
EH54 6FF
Post Town
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM14 West Lothian
Delivery Location
TLM78 West Lothian
Local Authority
West Lothian
Electoral Ward
Livingston South
Westminster Constituency
Livingston

Supplier Information

Number of Suppliers
1
Supplier Name

VODAFONE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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