Tender

Customer Satisfaction Survey

PARTICK HOUSING ASSOCIATION LIMITED

This public procurement record has 1 release in its history.

Tender

17 Jun 2021 at 00:00

Summary of the contracting process

The procurement process is conducted by Partick Housing Association Limited, located at 10 Mansfield Street in Glasgow, UK. The tender titled "Customer Satisfaction Survey" falls under the Housing and community amenities industry category and is currently in the active stage of procurement. It is being managed through an open procurement method with an end date for submissions set for 14 July 2021 at 10:00 AM. Bids will be opened on the same day at 10:30 AM. The process encompasses two lots: a 3-Yearly Customer Satisfaction Survey and Monthly Customer Satisfaction Surveys, with specific requirements outlined in the Tender Brief Document.

This tender presents promising opportunities for businesses specialising in customer surveys and analytics, particularly those able to conduct face-to-face research in compliance with any potential health restrictions. Organisations with experience in social housing or community services would be well-suited to compete, as the project is aligned with the requirements set by the Scottish Housing Regulator. Interested suppliers are encouraged to submit their electronic responses well before the deadline to ensure successful participation.

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Notice Title

Customer Satisfaction Survey

Notice Description

Customer Satisfaction Survey

Lot Information

3 Yearly Customer Satisfaction Survey

3 Yearly Customer Satisfaction Survey (SHR Requirement). Scottish Housing Regulator requirement. Prefer face to face (restrictions permitting)

Monthly Customer Satisfaction Survey

Monthly Customer Satisfaction Surveys

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000657638
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN418637
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
PCS Notice - Website Contract Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79342310 - Customer survey services

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Jun 20214 years ago
Submission Deadline
14 Jul 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
PARTICK HOUSING ASSOCIATION LIMITED
Contact Name
Jacqueline McCutcheon
Contact Email
info@partickha.org.uk
Contact Phone
+44 1413573773

Buyer Location

Locality
GLASGOW
Postcode
G11 5QP
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
Not specified

Local Authority
Glasgow City
Electoral Ward
Partick East/Kelvindale
Westminster Constituency
Glasgow West

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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