Award

Audio Guides Content Delivery and Maintenance

HISTORIC ENVIRONMENT SCOTLAND

This public procurement record has 2 releases in its history.

Summary of the contracting process

The procurement process for the contract titled "Audio Guides Content Delivery and Maintenance" was initiated by Historic Environment Scotland, a national agency based in Edinburgh, UK. This procurement falls under the services industry category, specifically targeting conservation and tourism sectors. The procurement method for this contract was classified as limited, employing an award procedure without prior publication of a call for competition due to the liquidation of the previous supplier. The contract was signed on 23rd July 2021 for a maximum duration of 24 months, valued at £450,000.

This tender provides significant opportunities for businesses specialising in audio guide content creation and maintenance, particularly those that can deliver high-quality multilingual audio content suitable for diverse visitor groups, including families and individuals with visual impairments. As the contract aims to ensure continuity of service following unforeseen disruptions, organisations with relevant expertise and a strong track record in similar projects, especially in the heritage and tourism sectors, would be well-positioned to compete in future procurement opportunities when Historic Environment Scotland reviews its requirements.

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Notice Title

Audio Guides Content Delivery and Maintenance

Notice Description

HES delivers audio tours through physical devices and progressive web applications. This covers the creation and development of suitable content for a diverse range of visitors. It also includes the development and delivery of progressive web tours and the maintenance of the HES owned physical devices and ancillary products, as well as changes to the content.

Lot Information

Lot 1

HES requires high quality audio content that is compatible with the handsets that are used. The content must be suitable for all visitors both adults and children and will in some cases include tours in various languages including the British Sign Language and for specific visitor groups (eg families and visually impaired visitors)HES will provide detailed information about the sites and the key stops so that the supplier can produce the high quality files for tours of a variety of times and in various languages. Some sites will only require updates to key stops on the routes at the sites as opposed to re-doing the whole recording for the site.

Procurement Information

The current supplier of this service has gone into liquidation (Antenna International) and the assets have been purchased by another company (ATS Heritage). To ensure unbroken continuity of service of the audio guides, software and web applications, and to ensure that there is minimum impact upon HES resources, it is HES's intention to award a contract to ATS Heritage for a maximum duration of 24 months. The contract will provide some stability for the recovery of our sites owing to the impact of the COVID global pandemic and will also allow HES time to review the future requirements before going back to the marketplace for a new audio guide content and maintenance contract.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000657959
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL422204
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services


CPV Codes

64216200 - Electronic information services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£450,000 £100K-£500K

Notice Dates

Publication Date
27 Jul 20214 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Jul 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
HISTORIC ENVIRONMENT SCOTLAND
Contact Name
Fiona Fretwell
Contact Email
procurement@hes.scot
Contact Phone
+44 1316688866

Buyer Location

Locality
EDINBURGH
Postcode
EH9 1SH
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland

Local Authority
City of Edinburgh
Electoral Ward
Southside/Newington
Westminster Constituency
Edinburgh South

Supplier Information

Number of Suppliers
1
Supplier Name

ATS HERITAGE

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUN419559
    Audio Guides Content Delivery and Maintenance - HES delivers audio tours through physical devices and progressive web applications. This covers the creation and development of suitable content for a diverse range of visitors. It also includes the development and delivery of progressive web tours and the maintenance of the HES owned physical devices and ancillary products, as well as changes to the content.
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=JUL422204
    Audio Guides Content Delivery and Maintenance - HES delivers audio tours through physical devices and progressive web applications. This covers the creation and development of suitable content for a diverse range of visitors. It also includes the development and delivery of progressive web tours and the maintenance of the HES owned physical devices and ancillary products, as well as changes to the content.

Open Contracting Data Standard (OCDS)

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