Planning

Housing Management Information System (HMIS) Replacement Solution

ARK HOUSING ASSOCIATION

This public procurement record has 1 release in its history.

Planning

16 Aug 2021 at 00:00

PCS Notice - Website Prior Information Notice
Summary of the contracting process

The planned procurement process for the "Housing Management Information System (HMIS) Replacement Solution" is being undertaken by ARK Housing Association, located in Edinburgh, UK. This tender falls under the category of housing and community amenities and is currently in the planning stage. Key communications regarding this procurement are expected to be finalised by 31st March 2022. Businesses interested in this opportunity should take note of the emphasis on innovative and flexible solutions that enhance user experience.

This tender presents significant opportunities for software development and IT service companies specialising in housing management systems. Businesses that can deliver a modular and user-friendly solution, focusing on customer outcomes and integrated services would be particularly well-suited to compete. The emphasis on modernisation indicates potential for firms experienced in creating high-performing, configurable systems that promote efficiency and customer self-service capabilities.

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Notice Information

Notice Title

Housing Management Information System (HMIS) Replacement Solution

Notice Description

Our current Housing Management System has been in place for a number of years. It has worked well for the service, but ARK feel it is time for this system to be replaced with a more modern IT approach to Housing Systems Management.

Lot Information

Lot 1

Ark are currently looking for an innovative way of delivering the service e.g. not all functions need to be delivered by one package, a solution which could integrate to best of breed solutions would be considered. Ark are looking for a product that is flexible, configurable and high performing, with a clean modern interface. It must be intuitive, simple to use and easy to navigate with minimal training required. The product should be fundamentally focused on the customer and their outcomes. Visibility of all aspects of the customer journey should be at the forefront, providing a chronology and a central source of information. The vision is to record information once, eliminating the need for duplication of crucial information and promote a joined-up approach. The product should also encourage customer self-service.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000660066
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG424515
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
PCS Notice - Website Prior Information Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Aug 20214 years ago
Submission Deadline
Not specified
Future Notice Date
31 Mar 2022Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ARK HOUSING ASSOCIATION
Contact Name
Jim Falconer
Contact Email
jim.falconer@arkha.org.uk
Contact Phone
+44 1314479027

Buyer Location

Locality
EDINBURGH
Postcode
EH10 4SG
Post Town
Edinburgh
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM75 City of Edinburgh
Local Authority
City of Edinburgh
Electoral Ward
Morningside
Westminster Constituency
Edinburgh South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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