Planning

GP Online Triage Solution

THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS")

This public procurement record has 1 release in its history.

Planning

30 Aug 2021 at 00:00

Summary of the contracting process

The Common Services Agency, commonly known as NHS National Services Scotland (NSS), is in the planning stage of a procurement process to acquire a GP Online Triage Solution. This initiative falls under the health industry category and is located in Edinburgh, Scotland. NSS is gathering market information for General Practice Digital Asynchronous Consultation Systems (DACS), aimed at enhancing remote consultations and clinical triage. The anticipated contract value is £1,500,000 for a two-year term, with a communication notice expected on 1st November 2021. Interested suppliers should review the associated market sounding questionnaire and respond as instructed.

This tender presents significant opportunities for businesses in the health tech sector, particularly those specialising in digital healthcare solutions, telemedicine, and online consultation systems. Companies that can deliver innovative, user-friendly software to facilitate remote patient-provider interactions would be well-suited to compete. By participating in this market testing exercise, businesses can position themselves as key players in the evolving landscape of digital healthcare services in Scotland, potentially engaging with up to 925 general practice locations across the region.

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Notice Title

GP Online Triage Solution

Notice Description

NSS, on behalf of Scottish Government, is gathering market information for the provision of GP Online Triage Solutions or General Practice Digital Asynchronous Consultation Systems (DACS). DACS describes a range of online General Practice digital tools that support clinical triage and remote consultations where the healthcare provider and the patient are not necessarily present at the same time. It allows patients to request and receive support relating to healthcare concerns, at a time and place convenient for them. Provision of information by the patient allows the Healthcare professional dealing with the request to triage requests effectively and make informed decisions about how best to respond - the response could be information or advice, an offer of a consultation, provision of a repeat prescription or a referral to other services. This may be enhanced by the ability to link the request, and the response, to the Patient's medical record. The solution may provide the patient with instant self-help advice or signpost them to relevant services. General Practices can decide whether to use DACS as an addition to other services they offer where appropriate to meet patient's access needs and it is not intended to replace other methods of access such as telephone or face to face.

Lot Information

Lot 1

It is the intention of NSS to enter into a contract pursuant to which the GP Online Triage Solution is delivered to potentially 925 practices. The contract will deliver services to entities constituted pursuant to the National Health Service (Scotland) Act 1978 as amended, Integration Joint Boards established pursuant to the Public Bodies (Joint Working)(Scotland) Act 2014 and any local authorities established pursuant to the Local Government etc. (Scotland) Act 1994. The contract is likely to be for a two year term.. A questionnaire has been attached to this notice. Please complete and respond as per the instructions in the document. This is a market testing exercise which will allow the Authority to consider future options in this area.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000665306
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG425854
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
OJEU - F1 - Prior Information Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72260000 - Software-related services

72261000 - Software support services

72263000 - Software implementation services

72265000 - Software configuration services

72267000 - Software maintenance and repair services

72268000 - Software supply services

Notice Value(s)

Tender Value
£1,500,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
30 Aug 20214 years ago
Submission Deadline
Not specified
Future Notice Date
1 Nov 2021Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS")
Contact Name
George Futcher
Contact Email
george.futcher@nhs.scot
Contact Phone
+44 7798870171

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9EB
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland

Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh South West

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx?id=AUG425854&idx=1
    30th August 2021 - National GP Online Triage Solution Market Sounding Questionnaire
  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=AUG425854
    GP Online Triage Solution - NSS, on behalf of Scottish Government, is gathering market information for the provision of GP Online Triage Solutions or General Practice Digital Asynchronous Consultation Systems (DACS). DACS describes a range of online General Practice digital tools that support clinical triage and remote consultations where the healthcare provider and the patient are not necessarily present at the same time. It allows patients to request and receive support relating to healthcare concerns, at a time and place convenient for them. Provision of information by the patient allows the Healthcare professional dealing with the request to triage requests effectively and make informed decisions about how best to respond - the response could be information or advice, an offer of a consultation, provision of a repeat prescription or a referral to other services. This may be enhanced by the ability to link the request, and the response, to the Patient's medical record. The solution may provide the patient with instant self-help advice or signpost them to relevant services. General Practices can decide whether to use DACS as an addition to other services they offer where appropriate to meet patient's access needs and it is not intended to replace other methods of access such as telephone or face to face.

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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