Award

NSSCOVID-19 -336 National Vaccination Scheduling Operations Support

THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS")

This public procurement record has 1 release in its history.

Award

04 Nov 2021 at 00:00

Summary of the contracting process

The Common Services Agency (NHS National Services Scotland), based in Edinburgh, has successfully awarded a contract entitled "NSSCOVID-19 -336 National Vaccination Scheduling Operations Support." This initiative, falling under the health industry category, aims to bolster the vaccination rollout in Scotland, addressing immediate operational support needs due to increased demand. The procurement process was executed through a limited method without prior publication of a call for competition, with the contract having a total value of £300,000. The contract was formally signed on 2nd February 2021, and the entire process was characterised by extreme urgency in response to unforeseeable events brought on by the COVID-19 pandemic.

This contract presents significant opportunities for businesses that specialise in healthcare support services and IT solutions, particularly those with experience in vaccination operations or platforms like ServiceNow. Given that DXC was the sole bidder, companies with the capability to support rapid deployment and operational scalability in healthcare settings, especially in response to crises, would be well-positioned to pursue future contracts from NHS National Services Scotland or similar entities. The drive to enhance vaccination processes highlights ongoing demand for innovative solutions in public health, suggesting a vibrant avenue for business growth in this sector.

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Notice Title

NSSCOVID-19 -336 National Vaccination Scheduling Operations Support

Notice Description

NSS was commissioned by Scottish Government to deliver the vaccination solution for citizens in Scotland to be able to view appointments, schedule and reschedule appointments. The Scottish Government request for accelerated rollout of vaccinations means that there is now insufficient capacity within the team to resource all demand. As a consequence, team members are working excessive hours, including evenings and weekends in attempt to cover. There was an immediate need to have additional operational support to be able to support the immediate vaccination rollout programme.

Lot Information

Lot 1

This is a directly awarded contract between the Authority on behalf of NHS Scotland to meet the additional demands of the Scottish Health and Social Care sector during the current Covid-19 pandemic. This award has been approved for reasons of extreme urgency brought about by events unforeseeable by the contracting authority in line with Regulation 33(1)(c) of the Public Contracts (Scotland) Regulations 2015

Procurement Information

DXC are a ServiceNow global strategic partner and have worked with NSS to support the implementation of ServiceNow, as well subsequently developing the Care Home portal as part of the response to Covid-19 and therefore have strong knowledge of the NSS ServiceNow platform. They have the resource available immediately to be able to meet the tight timescales for this critical piece of demand.

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000672223
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV432056
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
OJEU - F3 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£300,000 £100K-£500K

Notice Dates

Publication Date
4 Nov 20214 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
2 Feb 20215 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
THE COMMON SERVICES AGENCY (MORE COMMONLY KNOWN AS NHS NATIONAL SERVICES SCOTLAND) ("NSS")
Contact Name
Eleanor Dickson
Contact Email
eleanor.dickson@nhs.scot
Contact Phone
+44 1698794410

Buyer Location

Locality
EDINBURGH
Postcode
EH12 9EB
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM Scotland

Local Authority
City of Edinburgh
Electoral Ward
Drum Brae/Gyle
Westminster Constituency
Edinburgh South West

Supplier Information

Number of Suppliers
1
Supplier Name

DXC

Further Information

Notice Documents

  • https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV432056
    NSSCOVID-19 -336 National Vaccination Scheduling Operations Support - NSS was commissioned by Scottish Government to deliver the vaccination solution for citizens in Scotland to be able to view appointments, schedule and reschedule appointments. The Scottish Government request for accelerated rollout of vaccinations means that there is now insufficient capacity within the team to resource all demand. As a consequence, team members are working excessive hours, including evenings and weekends in attempt to cover. There was an immediate need to have additional operational support to be able to support the immediate vaccination rollout programme.

Open Contracting Data Standard (OCDS)

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