Award

Auto Attendant System - Support and Managed Services

PERTH & KINROSS COUNCIL

This public procurement record has 1 release in its history.

Award

02 Nov 2021 at 00:00

PCS Notice - Website Contract Award Notice
Summary of the contracting process

The procurement process for the Auto Attendant System - Support and Managed Services was conducted by Perth & Kinross Council, located in Perth, UK. The tender, identified as PKC11465, is classified under the services category and followed an open procedure as the procurement method. The contract was awarded to Netcall Technology Limited, with a total value of £40,389, and was signed on 22 October 2021. The completion of the procurement process was noted on 2 November 2021.

This tender presents a significant opportunity for businesses specialising in technology support and managed services, particularly those that are small to medium-sized enterprises (SMEs) and have experience in operating similar systems. Companies that provide software maintenance, customer service solutions, or telecommunications support would be particularly well-suited to compete for future contracts in this category, thereby enabling growth and expansion within the public sector procurement landscape.

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Notice Information

Notice Title

Auto Attendant System - Support and Managed Services

Notice Description

Provision of support and managed services for the Council's Auto Attendant System.

Lot Information

Lot 1

Provision of support and managed services for the Council's Auto Attendant System.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-r6ebe6-0000672287
Publication Source
Public Contracts Scotland
Latest Notice
https://www.publiccontractsscotland.gov.uk/search/show/search_view.aspx?ID=NOV431823
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
PCS Notice - Website Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£40,389 Under £100K

Notice Dates

Publication Date
2 Nov 20214 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
22 Oct 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
PERTH & KINROSS COUNCIL
Contact Name
Wendy Morrison
Contact Email
wjmorrison@pkc.gov.uk
Contact Phone
+44 1738475000

Buyer Location

Locality
PERTH
Postcode
PH1 5PH
Post Town
Perth
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM0 Eastern Scotland
Small Region (ITL 3)
TLM02 Perth and Kinross, and Stirling
Delivery Location
TLM77 Perth and Kinross, and Stirling
Local Authority
Perth and Kinross
Electoral Ward
Perth City Centre
Westminster Constituency
Perth and Kinross-shire

Supplier Information

Number of Suppliers
1
Supplier Name

NETCALL TECHNOLOGY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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